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remove both crisper pans and check the return are duct opennings. next check if there's a built up frost/ice on the rear wall of the frzr. is you frzr fan blowing air? if so, there's a small window inside the refrig's freshfood side back wall towards the cieling, make sure that's open.the cover should snap off. if window/damper is open, go ahead an pour hot water down the return air ducts behind the crisper pans. they look like grill slots in one or both coners
There is no problem at all. The outside of the freezer is hot because it is rejecting heat from the inside of freezer compartment to the outside surroundings, this is a normal refrigeration cycle. As for the seals being hot, this may be to prevent the door from freezing shut. i know that commercial and industrial freezers have heated seals for this reason.
hi. thanks for the question .the heat between the doors is normal . its hot to keep condensation from running down the doors .but pull fridge away from wall. remove back panel and clean all the coils. very important. thanks the appliance doc