Question about SanDisk Sansa e260 MP3 Player

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Sansa e260 won't accept songs

Hi,

My sansa e260 won't accept all songs from windows (xp) media player 11. Songs I previously had on the player, then deleted, then try to put back on are: listed as error, not synced to device, when I create a new playlist. I would say that maybe 10 percent of songs from my playlists make it to the device. I've downloaded the general driver update from sandisk. In fact, before I did that, my device would not sync at all. I'm in MTP mode. What gives?

Thanks, Jamie

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  • jamworks4u Oct 05, 2008

    Thanks for your reply. I was using wmp 11 from the start. I tried what you suggested to no avail. I'm thinking the problem is with the player itself. Any more suggestions? Thanks. - Jamie.

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Hi Janworks4u. Question for you... Did your mp3 work fine with WMP 10? I ask because WMP 11 is known for causing problems w/mp3 players. You can try reverting to WMP 10 to see if that fixes your problem. To do this:

click START, click on CONTROL PANEL, ADD OR REMOVE PROGRAMS (look at the top center of the Add or Remove Programs box that pops up for a little square you can click on that says "show updates." Click that box and then scroll down to WMP 11. Click to change/remove. A box will pop up confirming that you will revert to WMP 10. NOTE THIS WILL NOTE DELETE ANYTHING FROM YOUR COMPUTER! All of your music that is in WMP 11 will still be there in WMP 10!

Now you can try to load your songs back on through WMP 10 and hopefully it'll work for you. Good luck!

Posted on Oct 03, 2008

  • Jacinthebox Oct 05, 2008

    Hi Janworks4u, I'm sorry it didn't work for you. At this point, I would reformat my player or call Sandisk Tech Support. For North America, it's a toll free call.......1-866-SANDISK. You can call 7 days/week, 7am-1am eastern time. (you can find this info on www.sandisk.com) If you want to reformat your mp3 player, resets your player to factory settings and erases everything on the player to eliminate anything that may have corrupted on the player and is keeping it from working properly. I had to do this, and it fixed my problem as something on my mp3 player had apparently corrupted (even though it had been working fine for a year). I have put those step-by-step directions on another thread called "Frozen Sansa E260." that talks about a problem with the screen going from white screen to the Sandisk logo screen over and over. I believe it's Solution #5 in that thread? I sure hope one of the two above works for you. Wish you all the best of luck! :o)

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1 Answer

My Sandisk Sansa e260 wont let me delete songs


To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

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Connect Sansa to computer
Double-click "My Computer" icon
Double-click Sansa icon (shows up as "Removable Drive" on some computers)
Select Tools --> Folder Options --> View --> check "Show Hidden Files and Folders"
Double-click Music folder
You should see your music files - you can delete at will.

Or:
To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

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From what I'm hearing you don't have a good driver. If you still have the disk use that. If not google it or something. I have a Sansa e260 as well so I would suggest loading the songs on in windows media player rather that windows explorer. If you open Media Player and then go to sync and it does not recognize your device, then you have a bad driver. If not, then start syncing your songs that way.

Hope everything works,

Fixer Guy

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hi
do not download songs from Windows Media Player 11
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can you
Fetch songs from a CD or a Web site or your friend and see if his Will play

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Disable auto-sync in Windows Media Player - will solve your problem.

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change the format of these songs like the other ones.

Sep 28, 2008 | SanDisk Sansa e260 MP3 Player

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Not exaclty, deleting songs has to be done when recharging through the usb port on your pc or laptop.

Once connected you should see and icon or folder(Sansa E260) pop up on you desktop representing your player which can be opened and contains your playlists, individual songs, and any media you may have transferred.

Within this window you can move songs, edit lists and if necessary delete any unwanted items.

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Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 12, 2008 | SanDisk Sansa e260 MP3 Player

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Renew your Rhapsody subscription and resync

Apr 29, 2007 | SanDisk Sansa e260 MP3 Player

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Reformat in the new Windows Media Player - will erase all songs

Feb 14, 2007 | SanDisk Sansa e260 MP3 Player

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