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Paper thickness error not clear

Where is "re-set" on printer?
When I try to run maintenance such as deep cleaning, I get dialogue box: Printer not responding. Paper thickness lever position.

I move paper thickness lever to far left for paper, not envelopes.
Running 11 x 17 paper.
Normal thickness paper not card stock or anything special.
Cannot locate my manual so need to know what else I can do?
Where is reset button?

Thanks
Elaine

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I have a brother DCR375CW and it will not print on card it keeps saying no paper feed , how do i set it for card thnaks

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