Question about KitchenAid KCMS1555RSS Stainless Steel Microwave Oven

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Kitchenaid kcms 1555 Rbl-2

It seems our 2005 kitchenaid microwave is on its last legs.  We have had a lot of electrical storms this year whereby we have to set the clock multiple times for losing power.  Now it doesn't want to heat and the top numbers/letters are cutoff at the top. Any suggestions?

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  • William Miller
    William Miller May 11, 2010

    When you hit Start to cook, do the inside light and turntable come on?

    Any unusual noises? Is it louder or quieter than usual?




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  • KitchenAid Master
  • 8,862 Answers

We regularly repair these control panel assemblies for customers nationwide with our guaranteed $39.95 service in about a week.

Feel free to contact me directly for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Oct 04, 2008

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Always on


Most probable failure is this VERY expensive part:
http://www.appliancepartspros.com/part_details.aspx?part_id=4327040&image=1

This is what controls the Magnetron operation via the relay on the PCB. If the Magnetron is operational without programming it usually is the cause of the problem.

I would recommend that all wiring to the control board be verified before considering replacement of the board. The price of the board to me is off the charts in cost! Not sure what the original purchase cost was but the price of this board would make one consider unit replacement vs component replacement when you add in the cost of the service call.

I am sure this is not what you wanted to hear.

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You should be able to find the right kit by calling 1-877-477-7278 with your full model number.

Your complete model number will be KCMS1555SBL0, KCMS1555SSS0, or KCMS1555SWH0 without the spaces.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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1 Answer

Seems like electrical storm fried my Advantium??


This is likely caused by a momentary surge from a distant lightning strike.

Take a look at some of these surge arresters:

http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLG,GGLG:2005-37,GGLG:en&q=%22whole+house%22+surge+protection

Also, your local utility may have them available for lease for a modest fee.
Most of these devices come with an insurance policy that would have replaced your microwave if it had still been damaged.

If I was building homes in our lightning-prone area, I would always suggest the installation of one of these.

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