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I cant sign in to my hotmail account.i went to forgot my password but when i typed in my secret answer it says its wrong.ive had my account for years!i dnt understand whats going on im realy upset and i have important emails on the way please help

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Is it possible that you had a different answer to your secret question since you've had your account for multiple years?

Posted on Sep 29, 2008

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Posted on Jan 02, 2017

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Shaw webmail login


Which email account there are many ?

It is not uncommon for users to forget their user names and passwords, especially when trying to access an email account not often used.
Email providers like Yahoo! and Google are aware that users forget and have implemented a way to identify the user in this situation. In order to use this retrieval method, you must have submitted an alternate email address when you signed up for that email.

Go to the email sign-in page.
Notice the option underneath the login fields for users that have trouble signing in; in Yahoo! Mail this option is "I forgot my Yahoo! ID" and in Google Gmail this option is "Can't Access Your Account."
Click this option.
Enter the alternate email address entered when you set up up your email address.
Yahoo! Mail users also need to enter the birth date, country and postal code entered when the email address was set up. Click "Next."

Log in to your alternative email address and click the email provided.
Your email user name is available in the body of the email.
Click the link within that email to reset your email password.
To reset your email password, the provider might require that you answer your security question.
Go back to the email sign-in page and log in using your user name and new password.
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/account/account-10.html
Hotmail have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail/live.com eg: lumpy9@live.com
in the right hand corner on the hotmail homepage you should see help center
down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account calender contacts essentials
click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem
or signing in click on it you should see something like I forgot my password or I know my password but am having trouble signing in I think someone else is using my hotmail account
at the sign in for your hotmail account click on forgot password tab another page will open then on the reset password tab

Jul 22, 2013 | Computers & Internet

1 Answer

I cant sign in with karl_ever@hotmail.com and password sm2bjq! Why?? Can You help me? I hawe an another email: karl-evert.eriksson@swipnet.se


first check your keyboard there is caps lock is on or off and check your numlock too..after if u have still the same issue just open hotmail home page and click on " forgot password" there will ask a security question u can enter the answer the question before you type for creating a this email id.

Sep 04, 2011 | Computers & Internet

1 Answer

I dont no the password of facebook hack v1.0


Hello,
make sure you type and spell correctly your id or password and aware of the case sensitive characters.
here's some solutions to try:
click the forgot password link or can't access my account sign in section..
they will ask few questions you've been provided during your registration like secret questions..
make sure to provide correct answers to make you retreive/reset or access your account..then follow instructions from the site....hope this helps,
Goodluck..and don't forget to rate! thanks..

Feb 22, 2011 | Computers & Internet

1 Answer

Email id password lost


Hello;
Click the forgot password link or can't access my account on yahoo sign in section..
they will ask few questions you've been provided during your registration like secret questions..
make sure to provide correct answers to make you retreive/reset or access your account..then follow
instruction from the site..after completion,you can then access your facebook account too.

Goodluck...don't forget to rate!!thanks..

Feb 21, 2011 | Computers & Internet

1 Answer

Email id password forgot


Hello; it seems this is the first one you've post..i've already post solutions on your second post..still same i advice;
click the forgot password link or can't access my account on yahoo sign in section..
they will ask few questions you've been provided during your registration like secret questions..
make sure to provide answer to make you retreive/reset or access your account..then follow
instruction from the site..after completion,you can then access your facebook account too.

Goodluck...

Feb 21, 2011 | Computers & Internet

1 Answer

Can't sign in to msn account,says ID and PW not valid . i put in secret question and answer and it locked me out altogether. so an answer sent to my email won't help me either. help! Is there a phone # i...


Hi, Normally if your account gets blocked, you are still able to do the log in process, only that you will be asked to Type in and Match some Security characters before you can then sign in. And if it is that you have forgotten your password, you can use the 'Forgot Password' feature, which should work.
You can use this link for further help: http://help.live.com/help.aspx?mkt=en-GB&project=liveidv1&productkey=wlaccounts
Worst case Scenario is if you have done all this process and used your Secret questions and answers and it still refused you access, then it is either you do not own the account really (double-check your username), or someone has Hijacked your account and changed all the security settings.

Apr 30, 2010 | E-Machines eMachines Desktop PC

1 Answer

Cannot sign in to my hotmail email account, have forgotten password and the forgot password link is unhelpful as it sends an email to you on how to change your reset your password but how can i access this...


To reset your password by providing location information and the answer to your secret question:
  1. On any Windows Live ID site or service sign-in page, click Forgot your password.
  2. Enter your Windows Live ID (The e-mail address and password that you use to sign in to Windows Live programs and services such as Windows Live Hotmail and Windows Live Messenger; Microsoft services such as Xbox, MSN, and Office Live; and anywhere else that you see the Windows Live ID logo.) , type the characters you see in the Picture box, and then click Continue.
  3. Click Use my location information and secret answer to verify my identity.
  4. In the Country/Region list, select the name of your country or region , select your state, and then type your ZIP code ( The postal code system that is used in the United States. The ZIP code consists of a series of digits that are added to a postal address. The ZIP code is used to identify each postal delivery area for the purpose of sorting mail.) or postal code ( A series of letters and/or digits that are added to a postal address and used by the postal service for the purpose of sorting mail.) if you’re prompted to do so. In the Question area in the Secret Answer box, type your answer to the question.
  5. Click Continue.
  6. Enter and confirm a new password, and then click Continue.
  7. If prompted, enter an alternate e-mail address (An alternate e-mail address is a secondary e-mail address registered with your Windows Live ID credentials. In the event that you forget your password, you can request to have the password reset information sent to your alternate e-mail address.) and click Continue, or click Skip to bypass this step.
  8. On the You've changed your password page, click Sign in to Windows Live.

Nov 26, 2008 | Computers & Internet

2 Answers

Someone has hacked into my sons msn and sent abusive msgs to his friends he cant get back in to his site who do i call for asssistance?


Somehow for whatever reason you've forgotten the password, the answer to your secret question and never set up, or no longer have access to the alternate email address associated with the account. Or your account has been hacked and your password, secret answer and alternate email address have all been changed.
I cannot help you.
Contact your email service provider and tell them what it happening. They should have some way of identifying you, after which they should be able to reset your password. This is typically the approach for pay services - they may verify your identity with your credit card number or some other piece of information they collected at the time you signed up.
Unfortunately, this almost never works for free accounts. Why? Because these accounts are free, there's almost no customer support. You get what you pay for.
Let me be even clearer about that:
If:
You're using a free email service such as HotMail, Yahoo, and others
... and you forgot or lost your password
... and you forgot or lost the answer to your secret question
... and you did not set up an alternate email address, or you lost access to the alternate email address
... and customer service is not responding to you
You are out of luck.
I know of no way to recover your account. I cannot help you.
You absolutely can and should try contacting customer service for the email service you are using - they are the only ones who could help you. But my experience is that they rarely do.
Learn from your mistake.
If you lose access to your account and cannot recover it, you'll want to set up a new account. Learn from this.
Choose good passwords that you will remember. It's tough, given the number of accounts and passwords we all need to remember, but the fact is choosing a hard-to-guess password, and changing it regularly are important steps you can take to avoid someone stealing your account.
Don't share your password with anyone. A number of the account hacks I hear about are the result of trusting someone you shouldn't have.
Remember your secret answer. I'm kind of surprised I even have to say this, but when you create an account that asks you for a secret question and answer, don't treat it lightly. It doesn't have to be true ... just make sure it's something you'll remember in a year or two or ten when (not if) you have a problem.
Set up an alternate email address. This is where password reminders would get emailed to. And remember that if you lose access to your alternate email address, you need to change it in any accounts that reference it.
Don't use "remember me" when logging in. At least, don't use it unless you're positive it's safe. If someone else walks up to the computer (be it in an internet cafe, or in your bedroom or office) and "remember me" is selected ... they can now login as you without knowing your password. And then they can change your password and everything else, locking you out of your own account.
And, perhaps most important of all:
Don't use free email accounts for anything important.

Nov 13, 2008 | Computers & Internet

2 Answers

Locked out of hotmail


If all else fails just uninstal and restart and instal again i hope this will help

Nov 07, 2008 | Computers & Internet

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