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I cant sign in to my hotmail account.i went to forgot my password but when i typed in my secret answer it says its wrong.ive had my account for years!i dnt understand whats going on im realy upset and i have important emails on the way please help

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Is it possible that you had a different answer to your secret question since you've had your account for multiple years?

Posted on Sep 29, 2008

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Posted on Jan 02, 2017

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Change password on hotmail as I can't get my old one so could you help


To reset your Windows Live Hotmail password and create a new when you have forgotten your old:
  • Go to the Windows Live Hotmail password reset page.
  • Make sure I forgot my password is selected underWhat problem are you having signing in?.
  • Click Reset your password.
  • Type your Windows Live Hotmail address underWindows Live ID:.
  • Enter the characters from the captcha underCharacters.
    • Alternatively, select I can't see this image and type the characters as you hear them.
  • Click Next.
  • If you have provided an alternate email address for your Windows Live Hotmail account:
    • Make sure Email me a reset link is selected under Select an option for resetting your password..
    • Click Next.
    • Open the message from Windows Live Team with the subject Windows Live Password Reset at your alternate email address.
    • Follow the link under If you requested this password reset, go here:.
  • If you have a set up a security question with a secret answer:
    • Make sure Security Question is selected under Select an option for resetting your password..
    • Type the answer to the question that appears after Question: under Secret answer:.
    • Click Next.
  • Type the desired new password under New password: and Retype new password:.
  • Click Continue.
  • Click Done.

Feb 05, 2015 | HP iPAQ hw6515 Pocket PC

1 Answer

Msn password crak


Open your Web browser and navigate to hotmail.com. The Microsoft Hotmail website will appear on the screen.
Click the icon for your account beneath "Sign In" on the right side of the browser.
Click "Forgot your password?" beneath the password entry box.
The "Reset your password" screen will appear.
Select "I forgot my password." Click "Reset your password" that appears beneath "I forgot my password."
Select "Security Question" to reset your password using the security question you set up on your Hotmail account.
Type the answer to the security question that appears and then click "Next."
If you do not know the answer to the security question, select "Customer Support" and then click "Customer Support" to contact Microsoft Support to reset your password password to your old password.

If you answered the security question correctly, proceed to Step 5.
Type your new password to the right of "Type new password."
You can use an old password that was previously used with the account or you can create a new password.
Type the new password to the right of the "Retype new password" box and then click "Next" to finish the process.
Change Password
Open your Web browser and navigate to hotmail.com.
The Microsoft Hotmail website will appear on the screen.
Click the icon associated with your account beneath "Sign In."
Enter your Windows Live ID and password, and click "Sign In."
Hotmail will open on your screen.
Click your account name in the upper-right corner of the Hotmail account and then click "Account."
Click "Change" to the right of "Password" beneath "Account information."
The "Change your password" screen will appear.
Type your old password to the right of "Old password."
Type your new password to the right of "Type your new password" and then type your new password again to the right of "Retype new password."
Click "Save." Your password will be successfully changed. http://support.microsoft.com/kb/316659
Open a browser.
Go to the Windows Live Hotmail log-in page using the link in Resources.
Type your Windows Live ID and password in the fields to the right. Click the "Sign in" button.
Click the Inbox link to the left.
Your email will be displayed.

http://mail.live.com/

Oct 03, 2013 | hotmail.com

2 Answers

Cant sign in forgot password


On the Hotmail sign-in page click the "Can't access your account?" link below the "Sign in" button.

Mar 20, 2013 | hotmail.com

1 Answer

Don't remember old password


Old hotmail password back Open your Web browser and navigate to hotmail.com. The Microsoft Hotmail website will appear on the screen. Click the icon for your account beneath "Sign In" on the right side of the browser. Click "Forgot your password?" beneath the password entry box. The "Reset your password" screen will appear. Select "I forgot my password." Click "Reset your password" that appears beneath "I forgot my password." Select "Security Question" to reset your password using the security question you set up on your Hotmail account. Type the answer to the security question that appears and then click "Next." If you do not know the answer to the security question, select "Customer Support" and then click "Customer Support" to contact Microsoft Support to reset your password password to your old password. If you answered the security question correctly, proceed to Step 5. Type your new password to the right of "Type new password." You can use an old password that was previously used with the account or you can create a new password. Type the new password to the right of the "Retype new password" box and then click "Next" to finish the process. b> Change Password b> Open your Web browser and navigate to hotmail.com. The Microsoft Hotmail website will appear on the screen. Click the icon associated with your account beneath "Sign In." Enter your Windows Live ID and password, and click "Sign In." Hotmail will open on your screen. Click your account name in the upper-right corner of the Hotmail account and then click "Account." Click "Change" to the right of "Password" beneath "Account information." The "Change your password" screen will appear. Type your old password to the right of "Old password." Type your new password to the right of "Type your new password" and then type your new password again to the right of "Retype new password." Click "Save." Your password will be successfully changed. http://support.microsoft.com/kb/316659

Open a browser. Go to the Windows Live Hotmail log-in page using the link in Resources. Type your Windows Live ID and password in the fields to the right. Click the "Sign in" button. Click the Inbox link to the left. Your email will be displayed.
http://mail.live.com/

Jan 28, 2013 | Computers & Internet

1 Answer

Retrieving email account


WHICH EMAIL ACCOUNT ?????????

Old hotmail password back Open your Web browser and navigate to hotmail.com. The Microsoft Hotmail website will appear on the screen. Click the icon for your account beneath "Sign In" on the right side of the browser. Click "Forgot your password?" beneath the password entry box. The "Reset your password" screen will appear. Select "I forgot my password." Click "Reset your password" that appears beneath "I forgot my password." Select "Security Question" to reset your password using the security question you set up on your Hotmail account. Type the answer to the security question that appears and then click "Next." If you do not know the answer to the security question, select "Customer Support" and then click "Customer Support" to contact Microsoft Support to reset your password password to your old password. If you answered the security question correctly, proceed to Step 5. Type your new password to the right of "Type new password." You can use an old password that was previously used with the account or you can create a new password. Type the new password to the right of the "Retype new password" box and then click "Next" to finish the process. b> Change Password b> Open your Web browser and navigate to hotmail.com. The Microsoft Hotmail website will appear on the screen. Click the icon associated with your account beneath "Sign In." Enter your Windows Live ID and password, and click "Sign In." Hotmail will open on your screen. Click your account name in the upper-right corner of the Hotmail account and then click "Account." Click "Change" to the right of "Password" beneath "Account information." The "Change your password" screen will appear. Type your old password to the right of "Old password." Type your new password to the right of "Type your new password" and then type your new password again to the right of "Retype new password." Click "Save." Your password will be successfully changed. http://support.microsoft.com/kb/316659

Open a browser. Go to the Windows Live Hotmail log-in page using the link in Resources. Type your Windows Live ID and password in the fields to the right. Click the "Sign in" button. Click the Inbox link to the left. Your email will be displayed.
http://mail.live.com/

Jan 28, 2013 | Computers & Internet

2 Answers

Hello, someone hacked my password on hotmail. I don't know how to create a new password to be able to get back my messages on hotmail. Can you help me please ?You can answer me on the adress :...


Hi there! :) if you can't log in to your hotmail account you need to do this steps :)
Click your email link in Hotmail. Click on the words "Forgot Password" found under the sign on link. On the next page, there are two ways to reset your lost password, "Verify Information and Reset Password Online" or "Send Reset Instructions to my Email Address".
2.Answer the questions on the next page. This is the information you provided to Hotmail when you signed up for your account. Enter your country, state and zip code and the answer to your secret question.
3.Choose a new password. Make sure this is something you can remember but is hard for someone else to guess.
4.Ask Hotmail to send the password reset information to your email if you do not remember the answers to the secret question. An email will arrive at the alternate email address you provided during registration.
5.Open the email and click on the link. Follow the instructions to change your password.
6.Confirm your new Hotmail password by signing into your Hotmail account. Save your new password in a safe place
hope it works :)

Sep 28, 2011 | Dell Computers & Internet

1 Answer

Can't get access to Hotmail on the Internet


Hi,
Try first yahoo messenger or yahoo mail, to known what's the problem maybe hotmail website server On-going maintenance. if it's ok, try to sign in again to hotmail. If you forgot password, click blue fonts Forgot your password? then answer some secret question to activate your account.

Just let me known if same problem.
Regards.

Jul 14, 2011 | Computers & Internet

1 Answer

MSN.COM HOTMAIL PASS WORD CANT RESET NEED HELP


Hi there. To reset your hotmail password, go to www.hotmail.com and from there select the "Forgot your password?" link. Hit the "I forgot my password" radio button, then click "reset your password". From there, type in your e-mail address (make sure not to spell anything wrong!) and type in the characters in the picture. If you can't get it right, then reset the picture. You will have 3 options now - e-mail a reset link, answer a security question, or contact support. You can choose any of these. The first one will only work if you had a separate account attached to your hotmail. The second one is easy - just answer your security question. You picked this when you signed up for your account. As a last resort, contact support. You will have to fill in a form with some information about your account, but they will be happy to help and should reset your account for you! Support has always worked for me. If you need any more help, please let me know! Alex

Jun 20, 2011 | Computers & Internet

1 Answer

I have an email account I cant access


i just tried logging in as you and it says the question is "favorite teacher".

ummm, did you give them an alternative email address? when it asks you if they should send your new password to your other email, say yes.

Nov 26, 2008 | Yahoo Mail

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