Question about Casablanca Fan 38DH32T Bel Air® Halo Weathered Copper Ceiling
I have a 2 year old fan (above) that worked properly for about 18 months, then , about 6 months ago the Inteli-Touch would work the lights and fan only intermittently. During the last 4-5 months, the fan works properly, but the lights do not work at all. When the fan is on, a low "moan" comes from the housing when I push the light button.
I have replaced the W-32 Wall Control Inteli-Touch device but the problem remains.
The "Test and Demonstration Program" just puts the fan on speed 6, period. The "Light Minder Program" does nothing.
Any suggestions short of replacing this pricey turkey?
Your control is malfunctioning. If the fan will sometimes operate normally, it is not a problem with the board in the fan. The replacement control is $50~ through Casablanca, but you can find them on ebay for half that cost, or less. Depending on your model of fan you may have the W-32 control, or the W-33. Most likely you have the W-32, but, reply with the model # and I'll let you know which control you have.
Posted on Apr 01, 2010
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