Make sure the cap and the inner valve is seated tightly. There should be a black rubber gasket to help seal the cap and valve. A quick test is to fill the cleaning soultion tank with water (so not to waste the cleaning solution) turn it over and see if it leaks. If not then the problem would be where the tank sits in the unit. Make sure there is no debris in the unit where the tank sits.
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Mine Too! So frustrating. I have to take out the coffee filter, then remove the piece that it sets in. Make sure and clean the spring and the hole in the bottom. This seems to cure the problem until the next time. It seems to get plugged up quickly. I have learned to rinse it out every time I make coffee.
Yes I also had this problem after just one use. There's several things that you should check. 1. pull side panel off where the belt is located and see if the liquid in the clear tubbing is flowing.I there is a bubble in the line the pump has lost it's prime and needs to be turned off for a minute then restarted. 2. make sure the belt is not broken this drives the solution pump and well as the cleaning wheel. 3. the lines that the solution flow though are clogged. always rinse the machine with water when done cleaning. Good luck.
The other possibility is there is a blockage in the foot. these models have dual channel air flow (windtunnel) and become blocked when not cleaned depending on use. under the roller there is a cavity that can be removed for cleaning. a hot motor can be caused by poor air flow.
Take a look at the Service Center Repair Manual (courtesy of Bissell New Zealand): http://newzealand.bissell.com/images/IncludeContent/Service_Center_Help/Upright_Deep_Cleaner_Repair_Guide.pdf
There's a (basic) diagnostic routine for cleaning solution flow (page 7). However, there's a step that's (somewhat) left out. If you follow the diagnostic and get no spray, then try to spray with the hand-held upholstery thing. If:
1) you can spray cleaning solution with the hand-held upholstery thingie, and
2) there's no pinching of the lines at the base of the unit,
...then your heater block is probably blocked. There's a Lower Handle Disassembly guide (page 20) which you can follow to get at the heater block. The input port on mine was blocked with lime, and quite clearly so (I live in an area with pretty heavy water). You can also take the heating block apart (page 8) to better clean out the flow channels, and apply some descaler. I suppose you could also just recirculate descaler through the input and output ports of the heater block, but I wasn't exactly equipped to do so.
If you can't spray cleaning solution from either the upholstery thingie or the main unit, you probably need a new pump. Word of advice: get the one with the METAL PULLEY on the end. The old ones had plastic pulleys which often failed or deformed to uselessness after a while. Since the pulley wasn't replaceable, you had to order the whole pump assembly. Bissell maintains a list of service centers in various countries / cities which can either repair your unit for you, or, considering the name of this website, sell you the parts.
Mine does that, too. Pushing down and wiggling the tank usually gets it going. Also, it doesn't seem to work when the soap bottle is low, even when the soap is turned off. I fill the bottle with water.
It is easy to take the top off. Mine has just 6 screws. Then you can see all the tubing and parts. For example, you can unclip the nozzles and see if water flows. Try blowing through the nozzle to see if it is plugged.
Some people say the heating unit in the handle plugs up, particularly if you put soap in the water tank. I haven't dealt with this, but it should be easy to open the handle and bypass the heating unit.