Question about Vtech V.Smile TV Learning System

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New Vtech Smile won't advance to games in TV Mode

I am trying to set up the Vtech for my grandson. I have the batteries installed. The Vtech is plugged in as well with an adaptor. The on-off button goes on and the games advance in the non TVmode. All we can get in TV mode is the intro screen - has sound an picture but won't advance as we press the buttons on the controller. THanks for any help you can provider

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  • jmon01 Dec 27, 2008

    system loads with picture and sound but controllers will not work

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Try plugging the joystick into the opposite port - if it is on the Player 2 port, plug it into Player 1, etc. If it works in one port, but not theother, then one of the ports is bad/damaged. If it doesn't work in either port, it is the joystick itself. Replacement joysticks can be ordered from VTech, Amazon, Target or Walmart.

Other troubleshooting methods:

1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.


-Tha Mp3 Doctor

Posted on Jan 04, 2009

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My Vtech vsmile didn't work a the time I push the power button never happend my batterie are test and are brand new an i try to connect direct with a power supply never work again


There are problems with the power adaptors. Did you use a VSmile power adaptor, or something that just seemed to fit the unit? Using the wrong power adaptor (like unknowingly plugging a Leapfrog power adaptor) into the unit can cause damage to the Vsmile Board.
Push and hold the power (smile) button for one minute, then install fresh batteries. if it powers back up, then try:

Dirty Smartridges (the game cartridges) are to blame for about 90% of VTech Vsmile products not powering up.
In some instances, the cartridge slot on the unit itself can become damaged and will cause no power up.
Kids (of all ages) can dirty a smartridge in less than a second, and render the whole system dead.

Sep 30, 2010 | Vtech V.Smile TV Learning System

1 Answer

Our Vsmile won't play


Make sure the system is off before inserting any cartrdiges. Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Dec 31, 2008 | Vtech V.Smile TV Learning System

1 Answer

Game will not start


Turn the cartridge the other way and try pushing it in with the game name facing towards you. This should work.

Dec 29, 2008 | Vtech V.Smile TV Learning System

1 Answer

My V.Smile powers on for a split second then goes blank no power


I has the same problem. I went to Walmart and baught the power plug for it for $10 and now I have no problems with it. So we can don't have to use batteries anymore. I totally recommend it.

Dec 26, 2008 | Vtech V.Smile TV Learning System

1 Answer

V-smile will not load the game - what can be the problem? Thank you!


Make sure the system is turned off before inserting the cartridge. Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Dec 24, 2008 | Vtech V.Smile TV Learning System

1 Answer

Battery Cover


Here is a link to the order form for the battery cover - or you can call VTech directly. The part is free, but there is a $5.50 shipping charge:
http://www.vtechkids.com/_f/_pw/_replacementParts/V.Smile.pdf

-Tha Mp3 Doctor

Dec 12, 2008 | Vtech V.Smile TV Learning System

1 Answer

Having issues when the games are in the console


Make sure the system is turned off before inserting the cartridges. Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Nov 28, 2008 | Vtech V.Smile TV Learning System

1 Answer

I Buy the Vtech V.Smile TV Learning System and it donot work


Make sure the power cord is plugged in and that the red/white/yellow cables are plugged properly into the TV. Also, as you plug the red/white/yellow cables into the TV, make sure you turn the TV to the right channel - it is different for every TV. For instance, the red/white/yellow on the front of my Sony is labelled Video 2 - yours might be labelled FRONT, AUX, or something else.

Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Nov 24, 2008 | Vtech V.Smile TV Learning System

1 Answer

V smile pocket problems


Do you still have your receipt? You could try to echange it at the store. Vsmile is coming out with a newer slightly different handheld model you could try. Though, we have a vsmile for the home and a leapster as a handheld game. Which both of my children have loved. Have you tried calling Vtech about the problem? I've had to call before about the home unit and they were very helpful. (Incedently, I have had problems with that, so if you ever do here's a helpful tip: Reset the machine by unplugging EVERY cord and pressing the two front buttons together for one full timed minute! We were having problems with a power issue and this solved it) They may be just as helpful as Leapster's Leap Frog company and send you a replacement! Once on a long car trip my daughter got sick in the car, while playing, so needless to say the game system got it too. And when I called Vtech about what to do, they sent a replacement! Try calling Vtech and see. You never know! Good luck!! :)

Sep 05, 2008 | Vtech V.Smile Pocket

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