Question about RCA DIRECTV Satellite Remote Control

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I HAVE AREMOTE FROM DISH NETWORK THAT WAS MANUFACUFACTURED BY YOUR COMPANY. IT WILL NOT DO ANYTHING. I KEEP CHANGING THE BATTERIES AND IT SAYS LOW BATTERY. NOW I CAN NOT EVEN CHANGE STATIONS. WHAT DO I DO? THANKYOU FOR YOUR HELP!!

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  • 374 Answers

Jim,
If the remote keeps draining batteries at an unusual rate, which is what it sounds like you are describing, there is an internal fault in the circuitry of the remote and the remote must be replaced. Once you get the new remote I can help you program it to your receiver and to your tv. It is a fairly simple process but will probablty get lost before you get your new remote if I explain it to you now. Make sure that the remote is the same model type that you have now. The remote model number will be on the back and will be a two digit number e.g. 8.0, 6.3 etc. There are three basic types of remotes: Infra red, UHF, and UHF pro which is an IR/ UHF combo; and you want to ensure you get the proper type. Let me know when you have the new remote so I can get you set up correctly again and I apologize for the inconvenience you have had with this equipment.

Sincerrely,
Jim

Posted on Sep 29, 2008

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If changing the batteries did not resolve your issue with your remote, we may need to replace the remote. You might check to see if all batteries have the positive side facing down on the remote. If so, then call 1-800-333-3474, speak with Tech support. I hope this helps.

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This is a new one-
I would try removing the batteries and letting it ferment overnight; it sounds like too many other electronic devices that 'hang up.' If you ahve the setup leased, they will send you a replacement and return mailing instructions.
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