Question about RCA DIRECTV Satellite Remote Control

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If the remote keeps draining batteries at an unusual rate, which is what it sounds like you are describing, there is an internal fault in the circuitry of the remote and the remote must be replaced. Once you get the new remote I can help you program it to your receiver and to your tv. It is a fairly simple process but will probablty get lost before you get your new remote if I explain it to you now. Make sure that the remote is the same model type that you have now. The remote model number will be on the back and will be a two digit number e.g. 8.0, 6.3 etc. There are three basic types of remotes: Infra red, UHF, and UHF pro which is an IR/ UHF combo; and you want to ensure you get the proper type. Let me know when you have the new remote so I can get you set up correctly again and I apologize for the inconvenience you have had with this equipment.


Posted on Sep 29, 2008

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1 Answer

TV remote won't work after changing batteries

When battery is changed, all the previous settings will be lost from the remote control. You should once again set it to your device, using codes.

Jan 10, 2013 | DISH Network Televison & Video

1 Answer

My dish network remote control powers the receiver (turns it on and off), but it won't change channels or adjust the volume. why?

I hope that your remote is working now, but if it is not, or you have any other issues in the future, here are some steps to help out. The link below will walk you through programming both your remote to the volume and the receiver. Sometimes the remote will not work certain functions if the batteries are starting to ware out, also if there is anything blocking the dish, the remote doesn't work as well. So you will want to make sure that there is nothing in front of the receiver, such as glass, and that your batteries are less than 60 days old.

Steps 1-5 are for the receiver, and 6 on are for the tv! I hope this helps!!!

Becki Barned
DISH Network Customer Service

Jul 30, 2010 | DISH Network IR Remote Control

1 Answer

Can't change the channels

Whenever a remote is not working to change channels thefirst thing to check is the batteries. Even if some buttons on the remote areworking, it is possible that low batteries are the cause of not being able tochange the channel. Once the remote has fresh batteries, you'll want to makesure that the remote is in the correct mode. This can be done simply bypressing the 'SAT' button and it should light up. The next thing to do isre-address the remote to the receiver. First, press the 'system info' button onthe receiver (or access system info through the menu). Once the system infoscreen is showing on the TV press the 'SAT' button once and release then pressthe record button. The remote should then be working with the receiver.

Kaia S
DISH Network

May 20, 2010 | DISH Network IR Remote Control

1 Answer

My dish network remote has an issue it take me 10 mins to get the remote to change chanels i have to keep pressing the button for allmost 10 minutes before it well work the remote has fresh batteries

drackul69, I am unsure what type of TV you have, but some LCD TV's generate heat while they power on and a remote on IR will not work until the TV warms which can take 5-20 minutes. If you have a LCD TV that may be a cause for the problem. If so a UHF remote for TV1 will fix that.

Tommy Faust
DISH Network

May 17, 2010 | DISH Network IR Remote Control

1 Answer

Remote won't work


If changing the batteries did not resolve your issue with your remote, we may need to replace the remote. You might check to see if all batteries have the positive side facing down on the remote. If so, then call 1-800-333-3474, speak with Tech support. I hope this helps.

Ray Calo
DISH Network

Apr 18, 2010 | DISH Network IR Remote Control

1 Answer

New batteries only last 1 week.

You need a new remote sent to you. This is the only fix for this issue. Thanks for using fix ya.

Mar 06, 2010 | DISH Network IR Remote Control

1 Answer

Sat button on remote stays lit and it won't let me do anything in just stays lit. I have even changed the batteries


If the light stays on and you have already replaced the batteries, then the remote needs to be replaced. Please call 1-800-333-3474 and speak with Tech Support. I hope this helps.

Ray Calo
DISH Network

Jan 14, 2010 | DISH Network 142923 Remote Control

1 Answer

All Four Red Lights On, Cannot Use Remote

This is a new one-
I would try removing the batteries and letting it ferment overnight; it sounds like too many other electronic devices that 'hang up.' If you ahve the setup leased, they will send you a replacement and return mailing instructions.
BTW, don't let them bully you into paying anything for . . . anything. If you have been faithful paying them, they have a moral responsibility to keep their junk running. There's always DirecTV, doncha know?  

May 15, 2009 | DISH Network IR Remote Control

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