Question about Dell W5001C 50 in. Plasma HDTV

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Black on bottom of screen

Screen goes from perfect picture to black on bottom half of screen occasionaly. More infrequent - goes from perfect pic to while with small colored lines on bottom half of screen. These issues are random with no real pattern. Some days never occurs - others occurs more frequently. this is on the dell w5001c....plasma tv

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  • Lawrence Hoy
    Lawrence Hoy Oct 21, 2008

    I have the same problem. Is it the TV or a problem with the cable input?

  • Lawrence Hoy
    Lawrence Hoy Oct 21, 2008

    I have the sme problem. Is it the TV or a problem from the cable input?

  • Anonymous Apr 30, 2009

    Sorry I never got back to you on this....The tv was working fine up until yesterday.....Now it is a total black screen....Some one metioned a part for it....which I do have the # for but the only website that has it never has it in stock....As he fixed his TV with this same part and it is working great....any ideas????

  • Anonymous Mar 15, 2014

    I have the bottom half of my screen goes black with this message above it

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Do me a fovor, i need your firmware version? to do this, press Input 619. in the center of the bottom of the screen, is three digits 5?.? please provide me with these numbers. you may just need firmware updates.

Posted on Jan 30, 2009

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Looking at the tv from the back there is a circuit board to the far left. the bottom section of this board has cracked solder connections. you need to resolder the connections, this will solve your problem. p.s this is the y driver board

Posted on Nov 24, 2011

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