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CD/Rom external drive door will not open. How can I fix it?

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If you examine the face of the tray, you should find a very small hole, about the exact diameter of a standard paper clip. (See where this is going? ;-) )
Some need to have the clip unfolded twice since the manual release is pretty far inside and you may have to blindly poke around (try straight in first, of course) before you find the right spot. Once you find it, it will require a good push to get the tray lip to come out.
I have two that do this and am too lazy to take them out and correct the problem since they do sometimes come out on their own. The weak point is kind of a clutch that is supposed to slip if something is blocking its movement and unfortunately, probably because of dust, they lose their grip and slip when they shouldn't.   

Posted on Sep 28, 2008

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Why won't DVD player open?


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1 Answer

DVD door will not open to eject DVD


There could be 2 reasons, 1. Hardware issue 2. Software drivers:
Fixing 1: Hardware
Make sure the DVD is fixed properly in your tower ( I am not sure whether you are using a tower or lappi)

The direct solution is to put a pin i the small hole present on your DVD player. That should open the DVD door.

To fix the software part.
>> Try to update the drivers depending on the operating system you are using.

>> Download the latest drivers to check if it fix the issue.

>> Open the My computer >> Right click on the CD/DVD drive and select Eject, this will normally open the door.

Else, try to uninstall the drivers from Device Manager and then restart the PC once, this will reinstall the drivers once again by its own if your Windows is up to date.

Please do get back to us, if that does'nt fix.

Jan 18, 2014 | Zenith XBV243 DVD Player/VCR

1 Answer

The DVD drive won't eject (tray won't open). I've gone through all of the diagnostic procedures, and checked to see that the lock is turned off. Are there other steps that can be taken to get it working...


well it sounds like it is possible that the drive may have taken a ****. you can try to stick a safety pin in the tiny hole in the front to force eject. But usually when a drive stops opening its because its failed. but double check your power cable and your ide or sata cables on the back of the rom inside the case.

also you can use any cd/dvd rom as long as it matches the cable in the back, either ide or sata

you can find them fairly cheap @
www.newegg.com
www.directron.com
www.tigerdirect.com

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1 Answer

CD Rom Drive door wont open


you will have to take the top off and do a little testing. the button could be off on the pcb or the drive may be a little stubborn. put a paperclip in the drive release hole and then try the button a few times. if it works, its just a stubborn drive , if it doesn't, the pcb may need a reflow. i have seen a few with cold solder joints.
not really hard to fix.


dave

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1 Answer

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Opening a CD or DVD drive to retrieve a disc
  • Use Windows to open the drive door:
    1. Double-click the My Computer icon on the desktop (or click Start and My Computer in Microsoft Windows XP).
    2. Right-click the CD, CD-RW, or DVD drive , and then click Eject .
  • Restart the computer and press the EJECT button on the front of the drive when the first screen appears (before Windows launches). If the drive door opens this way but does not open in Windows, another software program is taking control of the CD drive. Try shutting down or configuring any programs that write discs or monitor the CD drive.
  • If the door still will not open, do the following:
    1. Close all programs and shut down the computer.
    2. Unplug the PC from the power outlet and remove the battery.
    3. Locate the manual release hole in the front faceplate of the optical drive tray. This is a small hole under the door that is a little bigger than the diameter of a paper clip. The location of the manual eject hole will vary.
    4. Insert a straightened paperclip into the manual release hole until resistance is felt.
    5. Once the resistance is felt, keep pushing the paper clip until the drawer comes out about a quarter of an inch.
    6. Remove the paper clip and gently pull out the drawer until the disc is accessible.
    7. Remove the CD and turn on the computer.

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YOU CAN GET A ROM OFF OF EBAY, NEWEGG.COM OR WHAT I ACTUALLY SUGGEST IS BUYING AN EXTERNAL USB CD/DVD DRIVE. THEY ARE STILL AVAILABLE DON'T BELIEVE ALL THAT NONSENSE.

yep i just looked on newegg.com you can buy them brand new for $18.00 with cd and dvd or just cd

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try to clean the lens with lens cleaner..if not worked..thenn change the lens of CD rom...

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open up your machine then check the cd tray there is a motor that drives the tray. between the motor there are gears which rolls the tray in and out. check properly you will see a belt '' blader kind of'' plz replace with brand new one it will work fresh coz if the belt is worn out then it means motor can not pull the gears to enable opening and clossing of your cd tray

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