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I shut down my computer incorrectly and now it won't boot up. I called technical support on yesterday evening and the told me that I had to restore my computer. The problem is I don't know how to goabout doing that.

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  • Anonymous Oct 17, 2008

    i believe im havin the same prop... recently wen u sign into user i will ype my password..and it will say welcoem and tats it...wont load my account ro anythign....i went into safe mode to try restoreing ti multipule times but tat i sa great big fail as well-_-

  • jferg_58 Jan 23, 2009

    I have a simular problem with my HP Pavilion slimline s3123w, my daughter was taking her driving exam when the pc shut downed by itself. I re-booted the pc and the screen started flickering and shut back down, I have not been able to get it to come back on since. If you push the power button you can hear the fan motor but nothing else happens, I even powered on and left it on allnight to see if maybe it would finally come up but it didn't. Has anyone else had this problem, if so can you tell me what has happened? Julius

  • ericsandle Apr 12, 2009

    i was using another comp, the comp i'm inquiring about had went to screen saver or sleep (black screen) and i forgot it was still on. I shut down the other comp and turned off the power strip.

    Now when i turn on the incorrectly shutdown comp, it wont get past the drive request.

    It asks which op sys to boot and any no matter which op sys i choose, the screen goes black and nothing.

    please help

  • John Hong
    John Hong May 11, 2010

    More details please.

    Does anything happen when you try to turn it on?

    If yes, how far does it get?

    Are there any error messages?

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  • 4,889 Answers

What happened? Why did you disconnect the chat session? Note down the exception and look up what it means by clicking here
Let me know wha happened so that i can assist you further.

Posted on Sep 28, 2008

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Diskboot failure insert system disk


What was the problem in the first place? Why are you trying to restore the computer?

Or reading wrong; do you mean the computer will not start? Boot?

Primer:
Disk Boot. -> The bootstrap files on the harddrive.
Bootstrap <- Make it easier to understand?

The basic Windows files.

Can't access restoration on the harddrive with F11? Quite common.
I mean, how crazy is that? Let's put the restoration files, (Basic Windows files), on the harddrive? So if the harddrive goes bad?????

Suggest you use the Restoration Disk.

{Pre-built computer manufacturers were packing the Restoration Disk/s with the computer. As time went by the manufacturers saw the users were not using the disk/s, or loosing them.

Didn't want to use, because of fearing computer damage if they error, or didn't even want to try.

Okay. Put the restoration files on the harddrive, then.
Have the new owner make a BACKUP, when the owner turns the computer on for the first time.
Save a few cents without providing the disk for each computer.
(Take a few cents times 50,000 computers, or more)

Hardly anyone makes a backup disk, when the computer is turned on for the first time. If the harddrive goes bad you cannot access the restoration files.

Computer manufacturers have gone back to packing the restoration disk, with the computer }

What?
Don't have the Restoration Disk? (I won't say anything about not making a backup disk. Could be failure time with it, also)

Go to the back of the computer tower, or up on the side. Write down the Serial Number. It's in the white Service Tag. S/N = Serial Number
(NO, do not post it on the internet. Only to an authorized HP representative)

Call HP Support.
In the USA call 1-800-474-6836
24 hours a day, 7 days a week.
The Restoration Disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship. $24 for a 2 to 3 day ship.

For other countries use HP Worldwide Support,

http://welcome.hp.com/country/w1/en/support.html

Do I think the Restoration Disk will repair the problem?
Dunno. Don't know what the original problem was. You haven't stated it yet.

Post back in a Comment.
Regards,
joecoolvette

Jul 08, 2012 | HP Pavilion Elite m9417c PC Desktop

1 Answer

Won't Boot after pressing the power buttton


Unplug the tower and press power button for 60 seconds, if this fails the motherboard should be suspect, check all plugin connections to the motherboard especially power supply connectors.

Jun 17, 2012 | Dell XPS 8300 Desktop

1 Answer

Computer won't boot


OverheatingWhen the CPU overheats then it will shut down (i.e. thermaloverload) and won't boot up again until it has cooled down. If this is theproblem is not fixed then the CPU will eventually fail.
A faulty fan causes the problem or the fan and heat sink assembly are cloggedwith dust.
Check the CPU fan to see if it spins freely, if not replace the fan.
If the fan and heat sink is clogged with dust the remove the dust and make surethe vents are clear and dust free. Use a small brush and can of compressed airto do this.

Apr 26, 2012 | PC Desktops

1 Answer

Computer crashed. Computer specialist restored drive. now cannot boot windows. Used restore disk. Did not work. computer boots dos screen then shuts down. boots again then shuts down.


Sounds like a Windows issue. Depending on how valuable it is to you to get your data off the drive, I would suggest buying a new hard drive (they are fairly cheap these days), installing Windows on that. Word of advice: Remove your old drive when doing the Windows install, so as not to accidentally select the hard drive your data is on. Once you have Windows installed, shut down your computer, remove the power cord, and install your old drive on a separate IDE channel or SATA connection. If your PC still tries to boot to the old drive, change the boot order in your PC's BIOS.

Aug 10, 2009 | E-Machines eMachines Desktop PC

1 Answer

Shutting down incorrectly


Hit F8 while booting up then start the computer using the last known good configuration. If this helps please rate me if not let me know so I can help. mysleuth

I copied this from WinXP Help and Support you should be able to restore your system.

To start the computer using the last known good configuration
  1. Print these instructions before continuing. They will not be available after you shut down your computer in step 2.
  2. Click Start, click Shut Down, and then, in the drop-down list, click Shut down.
  3. In the Shut Down Windows dialog box, click Restart, and then click OK.
  4. When you see the message Please select the operating system to start, press F8.
  5. Use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.
  6. If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.
note.gif Notes
  • Choosing Last Known Good Configuration provides a way to recover from problems such as a newly added driver that may be incorrect for your hardware. It does not solve problems caused by corrupted or missing drivers or files.
  • When you choose Last Known Good Configuration, only the information in registry key HKLM\System\CurrentControlSet is restored. Any changes you have made in other registry keys remain.
  • NUM LOCK must be off before the arrow keys on the numeric keypad will function

Mar 11, 2009 | HP Compaq Presario SR1830NX PC Desktop

1 Answer

Media Center "video crash" after installing SP3 dhclaytonphd@msn.com


(1)The first thing I would do is download video driver from dell.com/support. (2)You can remove SP3 and see if that works. (3) If not you can Start the computer using the last known good configuration I copied this from WinXP Help and Support you should be able to restore your system. If this helps please rate me if not let me know so I can help. mysleuth



To start the computer using the last known good configuration
  1. Print these instructions before continuing. They will not be available after you shut down your computer in step 2.
  2. Click Start, click Shut Down, and then, in the drop-down list, click Shut down.
  3. In the Shut Down Windows dialog box, click Restart, and then click OK.
  4. When you see the message Please select the operating system to start, press F8.
  5. Use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.
  6. If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.
note.gif Notes
  • Choosing Last Known Good Configuration provides a way to recover from problems such as a newly added driver that may be incorrect for your hardware. It does not solve problems caused by corrupted or missing drivers or files.
  • When you choose Last Known Good Configuration, only the information in registry key HKLM\System\CurrentControlSet is restored. Any changes you have made in other registry keys remain.
  • NUM LOCK must be off before the arrow keys on the numeric keypad will function

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1 Answer

I cannot boot my vgc-rc310g after removing trogan horse (2ea)


Your laptop still has a virus. From your description, you seem computer savy. What u need to do is you need to boot your system with UBCD ( can be downloaded at www.UBCD4win.com) and search for files with the extension as .exe and delete the ones that look like folders.

then you reboot and try and log into your system. Next, download a software called Combofix. You google it out and get a download. run that to remove the remaining viruses and fix your regsitry.

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2 Answers

Computer was shut down incorrectly and now i cannot get past this


scan ur system with mcafee 8.5i antivirus and go to safe mode and login to admin account.

Start->run-> msconfig->startup (tab)->disable all->restart-> see the message is gone.

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3 Answers

Won't boot up properly


Try choosing Safe Mode. Then shut down windows properly, file shutdown, then start up again and see if that works for you.

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1 Answer

Since yesterday, cannot boot up my PB IMEDIA 1529 in XP. I get a screen message to say that Windows has been shut down to prevent damage to my computer. Trying to boot up using Safe Mode ends up with the...


Boot your system in safe mode then check, its booting or not, if boots restore it to some previous date, or change the RAM then check
please rate this solution i appreciate it

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