Everytime i try to turn it on,i see a cracked screen inside my sansa. i tried charging it but the screen is still cracked. i think it is inside my sansa because the outer screen is okay.please help me and email me ASAP.thank you.
the scrren is cracked and i do not know where is my music
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Re: help my sansa is broken
If the interior screen is cracked, get the player replaced. You can go to YouTube and see the videos of how other peopel have tried to repair their screens, but the methods usually fail/cause more damage.
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While the LCD display for many MP3 players may be replaceable, in some cases the availability and cost of doing so might make repairs uneconomical.
I would first suggest checking with the manufacturer of the MP3 player (SanDisk) to see if the screen is sold as an individual component or as part of an assembly - this can often give you a good idea of how much repairs may cost, before any labor charges are factored in. Keep in mind that not all manufacturers may offer replacement parts for their LCD screens if the model has been discontinued or is currently subject to a recall.
Once you've gotten a good idea how much replacement parts may cost, you may wish to then speak with your local repair facility for more information regarding any potential installation charges.
If you are still unsure how to proceed, remember that you can always bring your MP3 player into a Geek Squad® agent at your local Best Buy™ store for further assistance.
Hi you can get it fixed but the only place that do this is the makers as you cant take them apart you need special tools to do this and you cant buy them i know loads of people that have tried repairing these thamselves and end up destroying them so its not worth trying youl never get the cases off try going to sandisk site have a look on their site and get the customer support number or email give them a call or send them an email then they will tell you where their local repair center is to you its the only option you have but it will be cheaper than buying a new one so give them a call. Also depending on how long you have had it you might have some warranty left if not you will have to pay for repair but it can be fixed just might take few weeks for them to repair it as they repair thousands every week so contact them via their site ok let me know how you get on ok
i have the same problem....i am currently trying to get mine fixed. Sandisk told me to take a picture of the broken mp3 player and send it to firstname.lastname@example.org, i have sent it to them 8 times within the past 2 months and they still said they have not recieved it. let me know if you find anything out...