I have Acer aspire 4715Z, my web cam(crystal eye) when ever i click on the camera, it says Camera not found? iv re installed it many times but still it says camera not found.Will you please HELP me?
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Are you installing the web cam software from the manufacturer's website? If so, did you choose the correct version that matches your operating system? (Windows 7 x86/x64 or Win8?)
If the blue light does not come on by the camera, then just the program is running and not the camera, it takes one program and one driver to run the Crystal Eye.
Here is the link to both files, make sure you have them both installed. Click on the link > click on Notebooks > click on Aspire > click on 5610 > download noth camera downloads > one is a driver, the other is the software.
Acer aspire has inbuilt web camera and therefore will work only if the correct drivers are installed. Please uninstall the drivers first from control/panel/add remove programs. Next reboot the system and then go ahead with the installation.
if the appropriate driver installed then the camera option comes on the my computer windows at the bottom. it means the appropriate camera driver is not installed choose the right one from list or install it from the cd come with ur laptop
After weeks of trying to install my Acer Crystal Eye Camera on an Acer Aspire 6920 with a fresh vista install, I have finally solved this problem.
The error I was getting when trying to install the drivers:
"Could not install device. The required section was not found in the INF."
The problem is a missing registry key for Imaging Devices. Here's how to fix it:
1. Start Menu > regedit.exe 2. Expand HKEY_LOCAL_MACHINE 3. Expand SYSTEM 4. Expand CurrentControlSet 5. Expand Control 6. Expand Class (and keep it highlighted/selected)
7. Edit > New > Key 8. Rename the key to: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F} 9. Open the key, in the right hand side double click (Default) 10. Rename the Value Data to: Imaging Devices
11. Reinstall device drivers and you're done!
This is a common problem for Acer models using Crystal Eye. Delete the web cam from Add or remove programs. Delete all pictures from My Documents. Reinstall Bison Web cam driver. Will work!!!
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