Question about Arris SURFboard SB4200 Modem

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Online light off, all other line are on

My modem will no go online I can't access the configuration page with my browser, all light are on but online line is off, tried resetting thru the pin hole in the back nothing happen all lights except for the online light stay on, try unplugging power supply doesn't change anything lights for power, receive, and send remain on.
Powering the modem with all cable disconnected except for the power will not change any thing.

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  • luisjherrera Oct 02, 2008

    Thank you but the modem doesn't repond when I try to access it throught IE, using the IP

  • swetha k
    swetha k May 11, 2010

    if you are not able open modem configuration page

    try this 

    Reset the modem 
    ip should be 192.168.1.64 
    goto internet options 
    delete cookies / temp interent files 
    goto advanced tab / click restore to defaults 
    close and reopen ie 
    goto 
    http://192.168.0.1 orhttp://dslmodem 
    modem access code is under modem on Yellow sticker if needed
    and then enter your member id and pasword and then click connect you must be able to go online

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  • 158 Answers

I guess the above procedure msut work

Posted on Oct 01, 2008

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How to configure it


Disconnect the coaxial cable from the Arris.
Turn the Arris off.
Connect an Ethernet cable from your computer to the Arris.
Turn the Arris on.
Turn on (or reboot) your computer.
Open a command-line prompt on your computer.
Enter 'IPCONFIG' to see the IP-address of the "default gateway".
Open your web-browser, and type that IP-address into your web-browser, to access the configuration-page of the Arris.
Configure the Arris.
Turn the Arris off.
Connect the coaxial cable.
Turn the Arris on.
Reboot your computer.
Done.

Jun 04, 2015 | Arris New Sbg6580 Surfboard Extreme 3.0...

Tip

BellSouth AT&T Motorola Modem Red Light/s, No Internet


Modem, Router and PC

1. Press and hold the reset button on the back of your modem for 10 seconds to fully reset your modem to initial factory defaults.

2. Wait for the modem's Power and DSL LEDs to turn solid green.

3. Open your computer's Internet browser and your modem should launch a mini-setup routine. Enter your FastAccess DSL username in the format of yourusername@bellsouth.net, enter your FastAccess DSL password and confirm your FastAccess DSL password and click next, then there will be an "Auto Calender Update Configuration" page where you will set the auto update info and timezone info so just enter the info and click next.

4. Your browser will refresh the page and say everything is ready to go, this may take a few moments. When this is complete type 192.168.1.254 into your browser's address bar and click on the "Broadband DSL Line" tab, then on the right, click on Connection configuration.

5. Change the Protocol from the dropdown box to Bridged Ethernet Mode, and then click on Save and Restart Connection.

6. Open your computer's Internet browser again and type in 192.168.1.1 into your browser’s address bar. In the Internet Setup, change the Internet Connection Type to PPPoE and enter your FastAccess DSL username in the format of yourusername@bellsouth.net, enter your FastAccess DSL password and click on Save Settings.

7. Close all windows and restart your computer. Your internet should now be working.



Modem and PC

1. Press and hold the reset button on the back of your modem for 10 seconds to fully reset your modem to initial factory defaults.

2. Wait for the modem's Power and DSL LEDs to turn solid green.

3. Open your computer's Internet browser and your modem should launch a mini-setup routine. Enter your FastAccess DSL username in the format of yourusername@bellsouth.net, enter your FastAccess DSL password and confirm your FastAccess DSL password and click next, then there will be an "Auto Calender Update Configuration" page where you will set the auto update info and timezone info so just enter the info and click next.

4. Your browser will refresh the page and say everything is ready to go, this may take a few moments.

on Jul 24, 2010 | Modems

2 Answers

How to reset password for motorola surfboard cable modem sb6141


There is no password on the SB6141.
There are no user configurable options. Any configuration is changed through communication with the CMTS.

When you access the modem (192.168.100.1) all you can do is monitor the signal quality and certain log entries.

NOTE: the "configuration" page allows you to reset the factory defaults and to restart the modem. IF you reset factory defaults this note applies:


Resetting the cable modem to its factory default configuration will remove all stored parameters learned by the cable modem during prior initializations. The process to get back online from a factory default condition could take from 5 to 30 minutes. Please reference the cable modem User Guide for details on the power up sequence.

Aug 24, 2014 | Motorola Modems

1 Answer

Motorola surfboard sb5101 pc/activity light stays off and all the other lights stay on this problem happened literally from one day to the next and I've had this modem for about 6 years with no...


To have a modem last you six years is very impressive. Most will fry out if not kept on a cooling pad.
I'm sure you've tried the obvious ones; Unplug it, wait 30 secondsPlug it in.
Try to replace the cat5/ethernet cables. Try replacing the coaxial cable.
If you can access the settings page through your web browser you can try to reset it.
1. Open a web browser and go to: 192.168.100.1extlink.gif
2. Click the "Configuration" option at the top
3. Look near the bottom of the page. There should be a button that says, "Reset All Defaults". Click it once.
4. Once the page refreshes, click the last button at the bottom called, "Restart Cable Modem"

I hope something here works for you.

Jul 28, 2011 | Arris SURFboard® SB5101 Cable Modem

1 Answer

How do i configure my cable modem to a linksys router


On this hub this will give you a step by step instruction on how to manually setup or install a Linksys router for Cable internet.
This guide is recommended for Cable Internet Service in the USA like Charter, Cox, Comcast, Cable Vision, etc.
  1. First you need to connect the device together. You need to connect your cable modem to the internet port on the back of the router, and the computer should go to one of the 4-port on the router labeled Ethernet (1, 2, 3, 4).
  2. Then turn on the modem first, wait for the lights to stabilize before powering on the Linksys router. Lights that you should have on the router are Power (solid green), Wireless/WLAN (Green sometimes flashing), One of the no. lights where the computer is plugged in (flashing), And the internet light (flashing).
After doing this step there are times that this will already get you online. If the internet will not work, you continue following the steps 3.
3. If the internet is still not working; we will need to adjust a setting on the router setup page. To access the setup page of the router you need to open your internet explorer or Firefox on the computer that is hardwired directly to the router. In the address bar of your browser (Internet Explorer or Firefox) type http://192.168.1.1/ and hit enter or click Go. It will ask you for a username and password. Just type "admin" for the password field and there is no username. If you have ran the setup CD prior to this, then use the password that you have set when were running the setup CD.
4. Once you are in the setup page of your router make sure that the Internet Connection Type is set to Automatic Configuration DHCP, then click the save the settings button at the bottom of the page. After saving the settings, click the sub tab at the very top of the page that says MAC Address Clone. Set it to enable and click the button that will say Clone or Clone your PC's MAC and save the settings again.
5. After doing step 4, do a power cycle. Power cycle is done by turning of the router, modem and computer. Leave them off for a minute, tuned them back on in this order. Modem first wait for the lights to stabilize, then the router wait until the power light become solid. Then turn on the computer. This will get you online through the router.
I hope this one helps. Don't forget to share or rate this.
Thanks for reading and dropping by.


Step by Step Guide to setup cable modem to a linksys router With Graphic/ pictures

Click here

Please rate my solution

Apr 02, 2010 | RCA Thomson Digital Cable Modem (DCM305R)

1 Answer

How do I find out my Hughes HN 9000 modem ip address?


http://www.viasatelital.com/manuales/Instalacion-HN9000.pdf

Accessing the System Control Center
To open the System Control Center on a web browser installed on a computer that is connected to the satellite modem,
double-click the System Control Center shortcut on your computer desktop, or follow these steps:
1. Open a web browser such as Internet Explorer or Netscape.
2. In the browser address bar, type www.systemcontrolcenter.com or 192.168.0.1 and press Enter.
Note: To use 192.168.0.1, the satellite modem must be configured for a private address, and DHCP must be
enabled on the computer.
The System Control Center home page appears as shown in Figure 8: System Control Center home page on page
9.
If you are unable to access the System Control Center, refer to Cannot Access the System Control Center on page
34.
Creating a shortcut to the System Control Center
You can create a Windows shortcut on your computer desktop for easy access to the System Control Center home page.
Note: As part of the installation process, the person who installed your satellite modem creates a shortcut to the
System Control Center, so there should already be a shortcut on your desktop—unless it has been deleted.
1. Open a web browser.
Note: The method described here works for Internet Explorer and Netscape Navigator. It may work with other
browsers.
2. Type www.systemcontrolcenter.com or 192.168.0.1 in the browser address bar and press Enter.
Note: To use 192.168.0.1, the satellite modem must be configured for a private IP address, and DHCP must
be enabled on the computer.
The System Control Center home page appears.
3. Drag the icon that appears in front of the address displayed in the browser to the computer desktop.

Nov 16, 2009 | Modems

2 Answers

My Motorola Sb5101 modem will not let me access the internet, the send light constantly flashes and i can't attain any internet connection.


If you have the following lights :
Power light - on
Receive light - flashing
Send light - flashing
Online light - off
PC/Activity - on
Standby - off
Then your Network Access is OFF - modem is successfuly registered but Network Access Control is disabled via DOCSIS configuration file.

Call your internet service provider....

Nov 06, 2009 | Arris SURFboard SB5101 Cable Modem

2 Answers

My speed touch routers internet light is staying red and i cannot set my laptop up on the wirless


Are you trying to set up router ?
You can set up your router manually, without the CD.
Make sure that your computer is able to go online directly through the modem.
If your computer is able to go online through the modem, that means the modem is working fine.
You will need to connect the computer to the router and the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.

Jan 13, 2009 | RCA Thomson Digital Cable Modem (DCM305R)

1 Answer

Connecting a Linksys Cable/DSL Router to a speedstream modem


I have a steps by step guide on how you setup the router.

  1. First you need to connect the device together. You need to connect your cable modem to the internet port on the back of the router, and the computer should go to one of the 4-port on the router labeled Ethernet (1, 2, 3, 4).
  2. Then turn on the modem first, wait for the lights to stabilize before powering on the Linksys router.
3. If the internet is still not working; we will need to adjust a setting on the router setup page. To access the setup page of the router you need to open your internet explorer or Firefox on the computer that is hardwired directly to the router. In the address bar of your browser (Internet Explorer or Firefox) type http://192.168.1.1/ and hit enter or click Go. It will ask you for a username and password. Just type "admin" for the password field and there is no username. If you have ran the setup CD prior to this, then use the password that you have set when were running the setup CD.



4. Once you are in the setup page of your router make sure that the Internet Connection Type is set to Automatic Configuration DHCP, then click the save the settings button at the bottom of the page. After saving the settings, click the sub tab at the very top of the page that says MAC Address Clone. Set it to enable and click the button that will say Clone or Clone your PC's MAC and save the settings again.
5. After doing step 4, do a power cycle. Power cycle is done by turning of the router, modem and computer. Leave them off for a minute, tuned them back on in this order. Modem first wait for the lights to stabilize, then the router wait until the power light become solid. Then turn on the computer. This will get you online through the router.


Check if this will help get the router online.


Jan 03, 2009 | Siemens SpeedStream Modem (4100) (SS4100)

1 Answer

Zyxel 600 series modem set up to phone line


You just have to perform a hard reset on the modem to erase any previous data stored. Locate the small pinhole for the reset button on the bottom of the modem box if it is not at the back. Then you need to access modem gateway to put all configuration information on modem software by typing in 192.168.0.1 in your IE browser's GO TO website box (where you type website address/URL)

NOTE: Make sure that you know your username and password for your current internet connection configuration before RESETTING modem. If you don't have this settings, call your internet provider. =)

Thanks.

Jan 02, 2009 | Zyxel PRESTIGE 645M-A1 (91-004-233005)...

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