Question about KitchenAid 24 in. KUDS02FRSS Stainless Steel Built-in Dishwasher

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Kitchenaid KUDS02 Rinse Aid dispenser does not work

Our dishwasher is only 20 months old. The rinse aid dispenser would dispense properly until recently. I filled it over two months ago and it still reads "full" and the dishes are NOT getting clean. I cannot find anything in our Owners Manual trouble-shooting section. The fill "plug" works OK - goes from "locked" to "open" just fine. Inside that, there is another "dial" with an arrow and dotted openings. This will turn somewhat - it also turns from "open" to "locked" as well. Is this supposed to do that? Does this inner mechanism operate the amount of rinse aid dispensed? If so, what position should it be in? Or am I barking up the wrong tree and I need a new dispenser?

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  • 8 more comments 
  • JPac44 Oct 08, 2008

    I have a white powder all over my dishes now, and I know I have hard water.  The rinse aid was what made them come out clean, before, and it's no longer being used up...

  • busav8or Nov 21, 2008

    Same problem here. The dishwasher is a year old and stopped dispensing rinse aid about two months ago.

  • Anonymous Apr 27, 2009

    Thhe rinse aid dispenser hasn't budged from full in months. It use to work. Dishwasher is about 2 yrs. old. I noticed on the underside of the cap what appears to be a melted spot? Let's get together and picket Sears......

  • hgfkhg Apr 27, 2009

    Identical problem and age of washer.Also, noticed what appears to be a melted spot on the underside of the dispensers cap? Well there, I feel better, but how does this help? I guess we could all get together and picket

  • jherbie May 23, 2009

    Same problem with my KitchendAid KUDS03, which is only 15 months old. I had the dispenser replaced (under warranty) when it was about a year old and the problem has come back.
    Sounds like a common defect in their design - I'm going to write the company about it..

  • Dawn Schramm Apr 23, 2013

    I have a kitchenaid dw and the rinse dispenser dumps about half of a full amount each time with the dial set to minimum.

  • Janet
    Janet Nov 15, 2013

    Replace rinse aid cap 2 months ago. Rinse aid has not dispensed since then

  • Anonymous Mar 16, 2014

    Will not let me add rinse aid into the dispenser on the door of the dishwasher.

  • Anonymous Mar 20, 2014

    rinse aid dispenser doesn't work

  • Anonymous Mar 28, 2014

    rust streaks from rinse aid dispenser



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I don 't know how to fix the dispenser; however, there is a jet dry product that is sold in stores that is in solid form, you just clip it to the upper rack. I have seen it in Wal-Mart in the detergent aisle.

Posted on Apr 18, 2009

  • Dawn Schramm Apr 23, 2013

    I had thought of that and will try it. Just disgusting that one gets poor quality .



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The rinse aid dispenser is not adding any rinse aid. how do I unclog it so my drinking glasses don't come out feeling like they have sand all over them.

Good Morning friend, thank you for your post!
I see that you are having an issue with your rinse aid dispenser not adding rinse aid into your Frigidaire dishwasher. You may need to run hot water into your dispenser to help clear out any dirt or clogs within your dispenser. If that does not help I would recommend making sure the water temperature inside your dishwasher is at 120 degrees. If the water is not at the correct temperature it will not allow proper dispensing of the rinse aid. You may also want to check the filter at the bottom of your dishwasher to assure that it has been cleaned out and is not distributing dirt or debris inside of your dishwasher. I would also recommend checking the spray arms to make sure they are not dirty and spray water evenly. You can clean them out using a pipe cleaner. I hope this information is helpful to you. -Matt

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  • Check the rinse aid indicator beside the rinse aid dispenser cap. If the indicator window is clear, refill the dispenser. The dishwasher will retain moisture and the heat dry option will not perform properly without rinse aid. Turn the dispenser cap clockwise and lift it up to remove it. Pour rinse aid into the dispenser until the indicator appears full. Place the dispenser cap over the dispenser and turn it counterclockwise to tighten it.

  • Load the dishes properly so that all dishes can drain after the rinse cycle. Do not overload the dishwasher. Towel-dry plastic dishes because they will not dry completely during the dry cycle.

  • Select the heated dry option on the dishwasher. The air-dry and energy-saving dry options will not perform as well as the heated dry.

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    How much rinse aid do I put in my dishwasher and how do I use the arrow within the rinse aid dispenser in the machine.

    The dispenser will take about 6 oz of rinse aid if completely empty. It will only need filled every couple months depending on how often you do dishes.

    If you are getting poor drying performance or spotting use a rinse aid that is called 'Turbo Dry'.

    The arrow is how much rinse will dispense each load. Start out near the center, if you see spotting or turn it up slightly and try another load.

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    1 Answer

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    With the energy efficient dishwashers today it is very important to use rinse aid for proper drying. The rinse aid will help sheet the water off of the dishes prior to the dry cycle. If you do not use rinse aid you can expect poor dry performance.

    Next to the detergent cup in the door is the rinse aid dispenser, be sure it is full. You only need to fill it about once a month. There is also a product called "Turbo Dry" that you can use in the rinse aid dispenser, it helps dry even plastics very well.

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