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Hello, You will not be able to get the PUK code here. PUK code means Personal Unlock Key. this code has nothing to do with the phone. it's to do with your SIM. you need to contact your Network Operator to get the Code. in this case it's Virgin. Hope this helps.
Puleld from Virgin Mobile UK:A PERSONAL UNLOCKING CODE (PUK) WILL GET YOU BACK INTO YOUR PHONE ONCE IT'S LOCKED YOU OUT
Locked out? If you've entered your PIN incorrectly 3 times, then unfortunately your phone will be locked. But hey, it's no problem at all - what you need to get back up and running is a PUK code. That's your phone's Personal Unlocking Code. How to get your PUK code Simply visit Your Account and you can pick up your PUK code there. Need some help with your PUK code? If you accidentally enter your PUK code 10 times, then you'll need to get a replacement SIM. We can send one out to you - just send us an email or give us a call on 0845 6000 789.
A number code that unlocks your SIM card in case the PIN is incorrectly entered three times. If the PUK is incorrectly entered ten times it permanently disables the SIM card, which will then have to be replaced. Contact us if you need to get your PUK.