Question about Dyson DC18 all floors Bagless Upright Cyclonic Vacuum

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DC 18 When I try to put it in the closed position, it does not catch, so the handle falls back. Where do I take it to be fixed or what do I do?

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  • tmback Oct 12, 2008

    The vacuum will not stay in a standing position. It was "loose" since we bought it and now the latch on the bottom popped off.

  • Anonymous Feb 13, 2009

    I just got my DC 18 and i have the same problem straight out of the box.I have to manually kick the red pedal up to lock in the upright position.

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Try a new pedal plunger http://www.youtube.com/watch?v=r0ZaqymChXo

Posted on May 14, 2013

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You can take it to Best Buy for repairs or a local Shop. Make sure to bring you receipt.

Posted on Dec 08, 2008

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1 Answer

I can't get the brush to work or suction or any air flow in the lower part of the vacuum.


Depends on what you mean by 'disconnected the lower part.'

See end of the note for a link to the manual. Dyson doesn't have it directly, and a number of places either want you to download spamware, or only have a non-english copy.

1) If you took the roller all the way out, you will have had to have eased it out of the loop for the drive band, and then eased it back through after cleaning. If it's not through the loop, no drive power. The band is stiff, so it can be a bit of a challenge to pull out far enough to get the roller back through. Use a smooth dowel or other smooth sided lever to pull band out enough to feed the roller back through. (Smooth = not cutting the band)
2) If you didn't take the roller out as in (1), or did feed it back through the belt before closing it all up, then there's a couple of possibilities. A) The brush will not spin if the unit is full-upright. Put your foot on the lower assembly, pull the handle back to the 'I'm about to vacuum something' position, and try again.
B) According to the manual, this model has an 'engage brush' button. The system should start with the brush engaged, but try toggling it with the handle not up-right.

If still not spinning, turn off and unplug. Try spinning the brush by hand. If it spins freely, the clutch to engage the brush isn't engaged. If there is resistance, then it's engaged (unsure if it auto-disengages when powered off. You's want the handle tilted back when you try this).
Manual Link:
http://homeappliance.manualsonline.com/manuals/mfg/dyson/dc18.html

Good luck!

Oct 17, 2015 | Dyson Dc-18 "the Slim" Upright Model...

1 Answer

I have new Dyson dc65. The handle keeps falling apart. I have tried putting it together several times. What am I missing?


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your new DC65's handle assembly. In case you haven't already followed each of the steps shown in our Getting Started guide, you might like to do so just to ensure everything has been correctly assembled:

Make sure that when you attach the handle to the main body, you push it firmly into place until you hear an audible click from the catch which secures it.

If you're confident you've followed the video correctly and continue to have issues with the handle, our experts will be happy to provide further assistance and help you resolve this. You can reach us directly by calling 1-866-693-9766 (US), or 1800 239 766 (AU).

Feb 25, 2015 | Dyson Vacuums

1 Answer

My wire has come loose at the handle part of my dc07 as my machine keeps turning off when I catch the lead


That's dangerous stuff. Get a certified appliance tech to sort that. I give advice on stuff that won't kill you only. If you need to ask this question then you should not be fixing it. Sorry.

Keith from Dyson Repairs North Shore

Sep 23, 2014 | Dyson Pre Motor Filter DC-07

1 Answer

Xl2600hhvacuum won't stand alone anymore, what is broken, is it a spring or some kind of catch missing


The detent that is mounted to the inside of the base cover is not working either because the screw holding has broken off or it is worn out. You could also have a worn out fan housing since that is what the detent catches to make it stand up. If the screw is broken off the only way to repair it is to replace the housing. Hope this helps.

Jul 15, 2013 | Oreck XL2600HH Upright Vacuum Cleaner...

1 Answer

I took my dyson apart to clean it and it will not click into an upright position.


This is a common problem easy to fix but tricky to explain so please bare with me...You need to put the machine on it's side and if you take the handle and move it up to the point where it stops and won't go any further stopping it from being able to go straight up and lock into place.You need to look at the spot that it is touching and the spot you are looking for should be attached to the foot pedal that let the handel down. The pedal pulls a piece of plastic out of the way so that it can fall back, what has happened is the piece of plastic has moved into lock position but the handle is behind it. you need to manually pull the plastic piece that is attached to the foot pedal out of the way so you can get the handle up straight and then let the plastic piece go and it should be in the right position at this point.
This is the best that I can explain it without being there to show you so please take your time and look at it carefully and you should be able to with my instructions I have given you get it back to normal.
If this has helped you please remember to click on the yes box on your way out and good luck! thanks again for choosing Fixya!

Oct 10, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Handle falls back on kirby vacuum


You need to change handle holder (the one with spring at the bottom of handle), mostly spring disconnected and it can,t be fixed.

May 28, 2010 | Kirby G6 Bagged Upright Vacuum

2 Answers

My Dyson DC-18 won't click and stay in the upright position. Ideas?


Hi its Darran at Dyson.

It is difficult to confirm what may be causing this, however its worth ensuring that when you lock the machine back up into the upright position position, that you push the handle slightly forward when you try to do this to help the pedal engage.

If this is not working, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Apr 17, 2010 | Dyson DC18 all floors Bagless Upright...

3 Answers

Dyson DC 18 Model won't stand upright on it's own


If it won't pop back into the cradle that holds it in standing position, take off the entire hose and check for long items such as pens and pencils.

Feb 02, 2009 | Dyson DC18 all floors Bagless Upright...

1 Answer

Pedal does not engage anymore


I have the same problem. You will need to replace the handle release pedal, part number 8174899, $7.99 plus tax & shipping. Check with Sears Parts. It's a single screw that holds it in place.

Jun 29, 2008 | Vacuums

2 Answers

Brush won't spin when position of handle changes


The belt for this machine is very specific and only one size fits. It is not uncommon for vac shops to sell the wrong belt because the proper belt is not available from normal supply houses, so they will substitute something they think will work.

Also, assuming you do have the right belt, check the tension arm that drops down on the v-belt when the handle is brought back. This arm has a wheel/bearing with a plastic "tire" or trim that rolls on the belt to tighten it. Sometimes, this tire cracks and falls off and then the remaining bearing won't have the necessary tension to tighten up the belt.

Jan 26, 2008 | Hoover U6437-900 / U6439-900 Windtunnel...

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