Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Whirlpool refrigerator stop cold but frosting bad

I got this whirlpool double door refrigerator for 4 years. cost me about 1.5k. the second year, right after warrenty, the main brain is down-the light panel in the refrigerator is off. whirlpool teck told me to replace it will cost me 500, so i decide not to do it. Now I have bad frosting issue for 6 month. Inside the Refrigerator, the water keep on dripping on side wall and glass drawer ceiling. In the frizer, frosting all over each drawer, and the bottom drawer has too many frosting and ice that i can hardly close the door. Last night, the frigerator secion just dont get cold anymore, it shuts up by itself.
Help!! It is an very expensive refrigrator and ONLY 4 years old :(

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  • new_at Nov 05, 2008

    didnt difrast

  • Anonymous Mar 31, 2014

    frost collected in frezer

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Hello Catherine Fu,
Welcome

You said, you got this whirlpool double door refrigerator for 4 years. cost me about 1.5k. the second year, right after warranty, the main brain is down-the light panel in the refrigerator is off. whirlpool tech told me to replace it will cost me 500, so you decide not to do it. Now you have bad frosting issue for 6 month. Inside the Refrigerator, the water keep on dripping on side wall and glass drawer ceiling. In the freezer, frosting all over each drawer, and the bottom drawer has too many frosting and ice that i can hardly close the door. Last night, the refrigerator section just don't get cold anymore, it shuts up by itself.
Help!! It is an very expensive refrigerator and ONLY 4 years old .


First,I think you need to have a new tech.
It sounds like you have either an air leak allowing out side air in and this causes the icing.
Or you may need some freon (coolant gas) .
If your freon pressure is low it can ice up.
Did that tech that was there check for a freon leak and also check the pressure of the freon in the lines???
You need to call a different tech and let him see what's happening.
Some company that is reliable!

Let me know what they do for you.
God bless, Huuum

please remember to leave a rating.

Posted on Oct 05, 2008

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