Question about Rival 3355 5-Quart
Soon after i was given my crock pot as a gift the handles broke i still have it and see its not been recalled it should be added. how can i get the metal base replaced the handles do not come off.
I found a phone number embossed on the crockpot. It's the number to Rival. I called them and they said I could get a new insert ($10 + $8.50 ship), but prewsently out of stock. Should be available in about a month.
Posted on Oct 17, 2008
My black handle broke off, too. I went to the hobby store and got a wood ball not too big and drilled a hole in it the same diameter as the screw that held in the original handle. Voila, I now have a wood ball knob handle on my crock pot lid. You just install it and cscrew it on just like you do a new knob on a kitchen cabinet.
Posted on Apr 07, 2009
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