Question about Lexmark Printers & Copiers

1 Answer

I get a "Printer Application has encountered a problem and needs to close" dialog box during installation of my Lexmark X4875. Everytime I try to open the Lexmark Productivity Studio I receive the same message. I can print from other applications. The copy function works and the printer reads my photo card. I cannot use the scanner or editing software. Help! I have a Dell Dimension 4700 running os Xp w/sp2

Posted by on

  • dsscott1 Sep 28, 2008

    I tried this and still get the same dialog box during installation. I must have a conflict somewhere but don't know where to start looking.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Lexmark Master
  • 13,433 Answers

Uninstall the current driver and software you can get a updated one from

www.lexmark.com

Hold on Il get you the guide pictures.

Posted on Sep 28, 2008

  • 3 more comments 
  • Ekse Sep 28, 2008














    Ones you got the downloads there, you can download the newest drivers and utilitys available. Try this (getting the latest versions) and let me know how it goes.

  • Ekse Sep 28, 2008

    I can try to troubleshoot / fix the issue with remote support if your intrested

    https://www.fastsupport.com/861943369

  • Ekse Sep 28, 2008

    I'l be here(1-2hours), ready to assist you with remote support if your intrested.

  • Ekse Sep 28, 2008

    I noticed the link has problems



    you will need to open a new browser window and open www.fastsupport.com/861943369 if the link doesn't work try typing the link by hand.

  • Ekse Sep 28, 2008

    The support session has timed out. Drop me a comment if you need Further assistance.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Running Leopard Snow OS 10.6.7 and Lexmark X4875 wireless printer. I can print but cannot open Lexmark work center (for scan etc).


You can download the Lexmark 4800 Series driver from the Lexmark website at http://bit.ly/hjWPTi. However, for the Lexmark OCR scan software, that can only be installed using the install disc that came with your printer. If you lost the disc, please contact Lexmark technical support for additional assistance.

Apr 04, 2011 | Lexmark X4875 All-In-One InkJet Printer

1 Answer

I am using a macbook pro running os x 10.6.6. which I recently up-graded. After the up-grade my printer a Lexmark x6570 and Lexmark x4800 stopped working. I have tried all updates available both from mac...


Have you tried using the X6570 and X4800 Series driver for Mac from the Lexmark website? You can download them from the Lexmark website using the links below:

- Lexmark X6570/X6575 Series for Mac 10.6
- Lexmark X4850/X4875 for Mac 10.6

If you encounter any problem downloading or installing the drivers, please don't hesitate to contact Lexmark technical support for additional assistance.

Mar 08, 2011 | Lexmark X2650 All-In-One InkJet Printer

1 Answer

Printer is not scan but some problem she has. Error in scannor Turn off scannor and follow instructions ni manual. Scannor drive will closed. Code : 61,213,0 I want to new setup Canon PIXMA MP160...


  1. Select 'Program' (for Windows 2000/Me/98), or 'All Programs' (for Windows XP) from the Start menu.

  2. Select the name of the printer model to remove and select 'Uninstall.'

    05sj00014_01_en.jpg

  3. When the MP Drivers Uninstaller window is displayed, click 'Perform.'

    05sj00014_02_en.jpg

  4. When the confirmation window is displayed, click 'Yes.'

  5. When the Uninstallation Complete window is displayed, click 'Complete.'

    05sj00014_03_en.jpg

  6. Reinstall the drivers.

Reinstall the Drivers
Note:
  • The MP drivers can be installed using Easy Install or Custom Install.
    Easy Install automatically installs the software which is in the CD-ROM.
    This method is recommended for first-time users.
    Custom Install allows you to select the software programs from MP Drivers, Application Software, and On-screen Manual.
  • Login as a user with Administrator privileges to install on WindowsXP/2000.
  • Close any antivirus software that may be running prior to installing the drivers.
  1. Turn off the printer and disconnect the cable connecting the computer and the printer.

  2. Insert CD-ROM in the computer. (The CD-ROM will start automatically and the following window will be displayed on the screen.)
    1. If setup does not start automatically, click 'Start' and then 'Run'.
    2. At the Run window, type x:\msetup4.exe (where x is your computer's CD drive) in Open box and then click 'OK'.

  3. At the main installation window, click 'Easy Install' or 'Custom Install'.

    05sj00016_01_en.jpg

    When selecting Easy Install:

    (A) Click 'Easy Install'.

    (B) Click 'Install' in the following window.

    05sj00016_02_en.jpg

    * Display varies according to the printer model.


    When selecting Custom Install:

    (A) Click 'Custom Install'.

    (B) When the following window is displayed, click 'MP Drivers' and the application software to be installed, and then click 'Next'.

    05sj00016_03_en.jpg

    * Display varies according to the printer model.

  4. When the License Agreement window is displayed, read the content carefully and click 'Yes'.

  5. The installation will start.
    Messages may be displayed during the installation of the application software.
    Follow the instructions on the window and continue the installation.

  6. When the Printer Connection window appears, connect the printer to the computer and power on the printer.

    Note: If the installation cannot proceed even after 2 minutes, stop the installation by following the procedures below and start from the beginning again.

    1) Click 'Cancel' at the Printer Connection window then click 'Start Over' at the Installation Failure window.

    2) At the window to install the driver / applications appears, click 'Back' then click 'Exit'.

    3) Restart the computer.

    4) Install the printer driver again.

  7. For Windows XP, at the Welcome to the Found New Hardware Wizard dialog box, confirm Install the software automatically (Recommended) is selected, then click 'Next'.

    Note: The Welcome to the Found New Hardware Wizard dialog box may be behind the Printer Connection window.
    In this case, click 'Found New Hardware Wizard' button on the task bar to display the window.

  8. After the files are copied automatically and the dialog box Completing Found New Hardware Wizard window appears, click 'Finish'.

  9. If the Welcome to the Found New Hardware Wizard dialog box appears again, click 'Finish' again.

  10. At the Print Head Alignment window, click 'Execute'.

    Note:
    * The Execute button may not appear for all models. In that case, skip to step 13.
    * The Print Head Alignment can also be done after the installation of the printer driver.


  11. When the Start Print Head Alignment window appears, load one sheet of A4 or letter size plain paper in the sheet feeder and click 'Print Head Alignment'.

  12. At the Do not start another operation until current one has finished dialog box, click 'OK'.

  13. When the pattern is printed, click 'Next' at the Print Head Alignment dialog box.

  14. At the Installation Results dialog box, check the content then click 'Next'.

  15. At the Installation completed successfully dialog box, click 'Exit'.

    Note: When the Restart button appears, confirm that Restart the system now (recommended) is checked then click 'Restart'.

Dec 04, 2010 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

I have hp officejet pro 8500 wireless every time i try to print it want me to fax


Printing with HP Photosmart printers is controlled by the driver software that is installed during the printer driver installation. Changes to the printer preferences can be set and changed in the Preferences dialog box. Changing preferences from within a software application Preferences set from within a software application will only change settings for the application or the current document, depending upon the application. The methods of accessing the dialog box will differ, depending on the software program being used. One of the following methods will usually open the Preferences dialog box from within the application:
  • Click File , Print , then click the Preferences or Properties button.
  • Click File , Print Setup , then click the Preferences or Properties button.
  • Click File , Print , Setup , then click the Properties button.
  • Click Print , Properties , then click Printer Assistant .
Changing the default settings Preferences changed from within the printer driver will change the default settings for the printer. One of the following methods will open the printer driver Preferences dialog box:
  • Click the Taskbar Printer icon.
  • Right-click the applicable Photosmart icon in the Printers folder, then click Printer Preferences from the pop-up menu.
  • Right-click the applicable Photosmart icon in the Printers folder, click Properties from the pop-up menu, and then click the Printer Preferences button on the General tab.
If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 15, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I lost installation CD so how do I print from my laptop to lexmark x4875 using WiFi?


This is how you can install a printer to be a network printer. Depending on your version of windows determines how your network will work, but for the most part, as long as you have this printer connected to a Windows PC you should be able to set it up to print wirelessly this way.

Oct 18, 2010 | Lexmark X4875 InkJet Printer

1 Answer

Printer carrier stalls for obstruction and there is no obstruction x4875 lexmark


Check printer drive belt for worn out teeth and also ensure that the printer shaft is free of greezeand dirty.

Dec 25, 2008 | Lexmark X4875 InkJet Printer

1 Answer

Can't install lexmark x4530...get spooler subsystem app has encountered a problem,etc.


Print Cartridge(s) Missing
The following print cartridges appear to be missing, not detected, or incorrectly installed:
Cartridge on Right
Cartridge on Left

May 21, 2008 | Printers & Copiers

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

102 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Printers & Copiers Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

Are you a Lexmark Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...