Question about Pentax Optio S4i Digital Camera

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Optio s4i shutter lock up

Shutter locked up will not allow camera to power up more that a few seconds. Any thing that I can do or do I need to send in for professional help? Thanks Steve

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  • txlingo Sep 28, 2008

    I will give it a try. I also checked out the Optio web site and discovered that some models like mine need a firmware download to prevent situation from occurring. I will keep my fingers crossed (not while working on it of course) Thanks

  • txlingo Sep 28, 2008

    eagle338, opened the camera up and it appears clean no trash visible? I guess service department next... Thanks Txlingo

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If it is under warranty i advice you give it for service as this is a pretty complicated procedure to get it fixed.
This error is caused due to the failure of lens alignment system.Try following the procedure below..
it may be the lens contacts or grit in the gears
open it up on the side of the lens you will see a row of thin gold coloured contacts that report the lens position back to the cpu sometimes these get dirty or bent.on the side of the lens is a motor, look where the gear meets the lens and use a pin to flip out any grit that is stuck in the teeth.
Its very unlikely the lens is "out of alignment" this just cant happen unless its been dropped or bashed, in which case it may be broken and needs to be sent in for proffessional service.

Posted on Sep 28, 2008

  • eagle338
    eagle338 Sep 28, 2008

    Yes looks like it needs proffessional service..

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Problem not solved at this time. However the Optio web site offers live chat. M-F 9:30 am to 6:30 pm. I will contact them to discuss later today. I will post their recommendations. Thanks Txlingo

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