My daughter brought me her laptop to see if we could get fixed. It will power up but is stuck on the windows screen where you put in the password to get into the computer. I tried booting to safe mode and the keyboard won't even allow me to do that. Is there something I can try to do to fix this is or is a lost call?
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Starting point would be to turn the computer right off including taking out the battery unplug the power supply wait a while and then reconnect power supply and restart holding down the key that allows you to enter the BIOS. Reset the BIOS to default settings and then restart. If this works then reinsert the battery and hopefully this will fix your problem.
According to the link below you can do the upgrade. If is not working, make sure you have the memory seated correctly, then mix and match the memory and switch slots to find the problem memory. It may be incompatible with either the motherboard or the other memory sticks, or just a bad stick.
Yes, you can try re-seating the ribbon cable. Also remove any dirt with a paper. If this does not solve your problem, then buying a new one may be the only option. Trust me, computer peripherals are not meant for repairs.
if you are only looking to get the files off the hard drive simply remove it and daisy chain it to a desktop. On the bottom side of the laptop there are two screws marked by a symbol that looks like three cd stacked up on top of each other. Remove the screws and cover, the hard drive in on the underside of the cover.
does rebooting fix the issue? if so it could be a driver issue.
However I believe its probably a loose ribbon cable. It happens from time to time, the cable eventually loosens up. If your mechanically inclined you can open up the laptop and secure the cable. However if you have never opened up a laptop, theres a good chance you will break a piece of plastic as they are fragile and force must be used in the correct places.
pull the power cord out and the battery (or just let it run out). Then, try turning it back on again. If it does the same thing again then yes it may be old blue death and your harddrive may be worse than dead. I don't believe that the power button doesn't work. Hold it in for 10-15 seconds or so, any computer is DOS programmed to respond to the power commands above all, even above the dreaded blue screens. Let me know if I'm an ******* and I don't know what I'm talking about or if you need more help.