Question about LG KG800 Cellular Phone

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LG Rumor Screen

My son has the LG Rumor thru Sprint. He came home today and the screen is all messed up. It is all warped and keeps blinking. I called Sprint and they told me to reprogram the phone which did not work. Now they're telling me I have to take it to a Spring repair dealer. Is there some way I can fix this myself. I tried taking out the battery and replacing it but the phone still is all messed up. If it is in text slide position however, it is normal.

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  • Anonymous Mar 24, 2009

    I don't have my bill for my phone, will they still repair it for me?

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I'm sorry. This isn't an issue that you will be able to solve yourself. The problem lies with the ribbon cable in the phone. You see the ribbon cable wears down causing the phone to "garble" or white out and will need to be replaced which can only be done at a repair center. This problem shouldn't cost you anything even if you don't have insurance or a service plan because this is a LG and Sprint known issue.

Posted on Jan 28, 2009

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SOURCE: LG Rumor Screen

Love the name. We stopped selling for them not to long after the merge because they have made it such a hassel to work with our customers. However you won't find much resolve for that problem.

You might have to explain what you mean by warped. I can tell you common causes of this problem. The causes of nearly all (I say nearly because I like to leave a cushioning margin) software crashes is when the software doesn't know what to do. Imagine if you will, I have blocks, and I need these blocks to go into one of two places. I get you to do it for me, so I hand you Block A and tell you to take it to point A, Block B to point B, simple task right? What if I give you a block and I tell you C and there is no Point C or you forgot somewhere on the way and remembered it is C?

Now, some people have it in their head that these machines are infallible but that isn't the case as they operate on electricty and are exposed to the enviroment. Dropping, extreme temperature, shock, inactive power flow, and pretty much anything that can alter that electrical flow will of course alter the stored data. This is why it is something of common knowledge to remove the battery and replace it to clear the cache.

So, since the reprogramming didn't work, it isn't a SIM based phone, and removing the battery doesn't work, it is likely that it is a problem with the board or the EPROM. To fix this, either the phone has to be reflashed or the main operating board needs to be replaced. I'm sorry if you may have found the information a bit overwhelming but I feel it is helpful to understand how it may have happened and what to look out for rather then just saying, "Oh, it are broke."
___________________________________________________________________________________
Now, for those of you who have a similiar problem who hold SIM cards (If you should find this through a google search or just trying to find an answer to this problem with another phone) GSM Phones (or phones which read from the SIMs about the account) can be dirty or damaged which can cause similiar effects as this. You'll know this to be the case when this happens when you either try to place a phone call, send a text message, or any reason that the phone tries to connect to the towers.


I hope this information has at least been helpful. And welcome to FixYa.com

Posted on Nov 24, 2008

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Love the name. We stopped selling for them not to long after the merge because they have made it such a hassel to work with our customers. However you won't find much resolve for that problem.

You might have to explain what you mean by warped. I can tell you common causes of this problem. The causes of nearly all (I say nearly because I like to leave a cushioning margin) software crashes is when the software doesn't know what to do. Imagine if you will, I have blocks, and I need these blocks to go into one of two places. I get you to do it for me, so I hand you Block A and tell you to take it to point A, Block B to point B, simple task right? What if I give you a block and I tell you C and there is no Point C or you forgot somewhere on the way and remembered it is C?

Now, some people have it in their head that these machines are infallible but that isn't the case as they operate on electricty and are exposed to the enviroment. Dropping, extreme temperature, shock, inactive power flow, and pretty much anything that can alter that electrical flow will of course alter the stored data. This is why it is something of common knowledge to remove the battery and replace it to clear the cache.

So, since the reprogramming didn't work, it isn't a SIM based phone, and removing the battery doesn't work, it is likely that it is a problem with the board or the EPROM. To fix this, either the phone has to be reflashed or the main operating board needs to be replaced. I'm sorry if you may have found the information a bit overwhelming but I feel it is helpful to understand how it may have happened and what to look out for rather then just saying, "Oh, it are broke."
___________________________________________________________________________________
Now, for those of you who have a similiar problem who hold SIM cards (If you should find this through a google search or just trying to find an answer to this problem with another phone) GSM Phones (or phones which read from the SIMs about the account) can be dirty or damaged which can cause similiar effects as this. You'll know this to be the case when this happens when you either try to place a phone call, send a text message, or any reason that the phone tries to connect to the towers.


I hope this information has at least been helpful. And welcome to FixYa.com

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