Question about Tomtom GO 720 GPS Receiver
I don't know if this will help any, but when I updated my recently purchased tomtom go 720 with the newest app (8.3) and the new voices, map, etc...the voice feature completely stopped working on my unit. Everything else was working fine except the voice. However, I had installed an 8 gig sd card into my tomtom and put all the updates on the sd card because I was running low on the internal memory. Bythe way, only the voice instructions were not working..it would still play mp3's through the internal speaker, so I knew it must be a software problem. After several days with no voice instructions, I then proceeded to re-format the sd card and start all over, as the problem appeared to be a software issue. After re-formatting the sd card, I removed it and installed the back-up file from my tomtom before I did the first update. This time, I deleted a couple of the voices in the update package, so that I would have enough room to install the updates to the internal memory. "Bam" now everything is working perfectly again. I believe for me...the tomtom was having trouble communicating with the new application that I had previously installed on the sd card. I hope this may help someone.
Posted on Dec 04, 2008
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Posted on Jan 02, 2017
Hit the menu buttom, go to settings, then go to volume and see if it is muted. Sounds like the mute or volume down button got inadvertantly hit and turned down or muted. If this does not work, turn the unit over and look under the fold up antenna for a reset button. Depress this button until the unit restarts and should reset the unit back to factory default settings and get you on your way. Good luck!!! If these don't help you, call the garmin support number at :1-800-800-1020. Hope this helps!
Posted on Aug 01, 2009
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