Question about SanDisk Sansa e250 MP3 Player

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My e250 will not turn off & will not turn on-Screen is gray w/vert. lines in it

I was downloading and charging unit like I do every day. I unpluged my player & plugged in my wife's Magnavox Player to load some songs from my screen. When finished, I unplugged her player and plugged in my e250 again to finish charging, but the screen went gray w/vertical lines all the way across it & the function dial is still lit blue and it will not respond.
The unit is completely locked up & I have no idea how to shut it down. This is my life line for work! I'm a postal worker & w/out this I will not make it through the nite!

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You need to remove the battery and let the system power down completely. I have had this problem and the others I have seen on this site. Removing and reinstalling the battery solves many problems. Just letting the battery drain is not good for it and may take a really long time.

Posted on Sep 30, 2008

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