Question about GE Microwave Ovens
Most commonly, this is a shorted high voltage rectifier diode or a failed magnetron.
If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.
GE Customer Service is here. They can help with the warranty info & help you find a local servicer.
If you or someone you know decide to look into it yourself, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.
Here are two links but read the safety warnings first:
http://www.gallawa.com/microtech/diode.html (if it is NOT shorted, it's probably fine)
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Sep 29, 2008
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Posted on Jan 02, 2017
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