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Since this problem just started, I would first check to make sure there is nothing stuck inside the mic's port. Also, if you have a fan on in the room, that can also cause your speaker to fade in volume.
I say both of these because if the phone thinks you're saying something, your speaker will fade in volume. Whether you're talking or it's just air noise, the volume will fade.
I believe the problem is not the handset phone but the telephone line because the phones were working for a brief period again last night. As I said, ATT is supposed to send a repair man out today to check the lines. If the repair man says the problem is not the telephone line, I may contact you again. Thanks/
Your clock on your telephone is displaying the "system time" which can be changed at the attendant console the receptionist uses. Go to the console and push the FUNCTION KEY, then press ATT FUNCTION, then press SET TIME, enter the current time using four digits, ie. 09:30, then press PM if applicable, then press SET. SET will only appear as an option if the time has been enteed correctly, you can use the back arrow button to make corrections. Then push EXIT.
Given that consumer telephones are inexpensive, the cost of repairing the speaker phone on the 960 (assuming you still have it) is probably not worth it.
Going off of my memory....to program a speed dial you would first press "Program", enter the telephone number you want stored and then press the one of the memory buttons to save the number to. If the number is to be saved on a lower memory position press "Lower" before you press the memory button.
AT&T's telephone product website has a section where user manuals for many AT&T and Lucent branded telephones.
this problem points to 1 main thing:
your line voltage is low
how many phones are connected on the line?
if there are more then 3-4 its too much!
you got only 1-2 ?
call the phone company and tell them u got a low tone...