a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Reset the drum and developer counters to zero, the replace the developer, and run the required TCR adjustment. Do NOT reset the counters then think you don't have to replace the drum and developer, because the copier uses the counters to determine voltages for certain parts inside the machine, reset counter and not replace the parts the copier thinks they are new when in fact they are old you get codes and bad copies.,
Utility/counter, details, stop 00 stop 01, function F8 was developer replaced before you do this WAS THE DEVELOPER COUNTER RESET before you put the new developer in. The machine runs on the counters if you did not reset the machine will think the developer is old when in fact it is new and will cause image issues and codes
IS the drum cleaning blade and developer been replaced. Counters are to be cleared before replacing the drum and developer, because the machine use the counter to determine voltages to certain assemblies. If you reset the counter and have not replaced the parts then the machine will think the parts are new when fact they are not and cause image problems and codes. Was the F8 run after new developer was replaced. DO not allow any printing or copying until that is done, or you will have to replace the developer again.
Need to have the drum and developer replaced first. Then clear the counter. Not replacing the drum and developer and resetting the counter will cause image problems and codes due to the fact the copier uses the counters to determine voltages to certain units. and is the only way the machine has new parts. You reset the counters and not replace the parts, then the voltages will be set for new parts when in fact parts are old.
Replace the drum and developer first. Resetting counters with out replacing parts is not good. The machine works on base on counter info you reset counters then not replace parts the copier will adjust voltages on certain items when in fact they are same items image problems and codes.
Has the developer been replaced? If not reset code for developer without replacing the developer is not good. Because the copier works based on the counters. If you reset the counter with out replacing the require item the copier will adjust certain voltages to certain items such as the drum and developer system as those there are new because you reset the counters when in fact he developer is old and so mite be the drum which can cause codes and image problems. If the developer was replaced where the counters cleared and was the required F8 checked run?
Have the developer replaced. if you have had the developer replaced and that person used a vacuum cleaner to remove the old developer then the static electricity from the vacuum cleaner destroyed the sensor underneath the image unit. Worse case the main board that sensor feeds is bad now. Go with replacing the developer again first. Then worry about the sensor or the main board. Was the counter reset when the developer was replaced, was the F8 process done after the developer was replaced.. If not then get new developer have the process done correctly, the machine works on what the counters have in them if you replace the developer and don't clear the counters the machine will assume the that old developer is in the machine and adjust the voltages to certain units accordingly when in fact new developer and for that matter the drum also works on that system. is installed causing image problems and codes.
Cheap fix : reset the Developer Life Count in the Service Tools menu. Hold down the back ARROW key with the "i" them with your other hand turn on the machine.
Expensive fix : What has happen is that the developers have come to the end of the life and once it gets to a certain page count it will print out no more until you have replace the developers. One thing xerox forgot to do is reset the engine control board too for this machine. So you might need a new engine cotrol board too.
1. Replace the Developer
2. After the Developer has been replaced, reset the Developer Life Count in the Service
NOTE: It is recommended that all the Developers and Beads be replaced at one time rather
than on sccessive visits.