I have a NEC e313 phone on 3g i havent turned it on for ages,now i have its saying Pin1 is blocked please enter PUK1,It isnt the phone listed under product but i couldnt find my antique (!) mobile amoungst the list!
Can anyone help me?The phone contains pictures of my son when he was first born and i would really like to see them again!
My email is email@example.com
Really hope someone can help me,
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PUK stands for Personal Unblocking Key. This is a uniqueeight-digit code specific to your SIM card. This is required when the PINnumber to unlock your mobile phone is entered incorrectly 3 times. You are thengiven 10 attempts to enter your PUK code. If an incorrect PUK code is enteredafter the 10th attempt, you will block your SIM card permanently and willrequire a new SIM card from your mobile phone provider. PUK codes can be obtained through the following ways -The PUK code is in your SIM card documentation Starter Pack.If you do not have this then -Please contact your phone service provider. Your cell phone service provider can give you the PUK code once you give themyour account details and they have confirmed your identity.For details to obtain the PUK code for the SIM card, pleaseclick on this link and follow my instructions. http://www.fixya.com/support/r5705889-puk_code
It sounds as though the phone is locked. When I had this happen to my Samsung A707, I had to send it back to Samsung to get it reprogrammed. (There are people who have bought the necessary hardware to interface with a mobile phone's OS, but I preferred Samsung themselves.) This was a free service (except for shipping) from Samsung. If you contact Motorola, they might be able to simply reprogram the phone for you.
it that was the case, no.......what you can try to do, to be sure, try putting another sim card in the phone.....if that doesnt work, you will have to do a wipe of the handheld....it could have gotten a virus. in order to do that, go to options, security options, general settings, press the menu button and select wipe handheld