Question about SanDisk Sansa Clip MP3 Player

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Ny computer does not recognize my mp3 player

My or none of the computer is not recognizing my sandisk mp3

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  • Anonymous Oct 04, 2008

    computer does not recognize my mp3 player

  • danieljl Oct 07, 2008

    I noticed that on newer computers it works and on others (older ones) it's just not recognized.

  • mgendron Oct 16, 2008

    My Sansa Clip 4GB is not recognized by my computer (Windows XP SP2 with a 1.1 GB Athlon processor).

  • Kris Locke Oct 27, 2008

    I have a brand new vsta computer, and even my laptop wont recognize the thing, its a 1gig sansa clip...

    none of the computers i have access to, new or old will recognize the damn thing, and i'm running a one month old gaming system...


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Use volume + method - except for vista users, who need to grab the Vista-compatible software from Sandisk's website:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to the Sandisk website and click "Firmware Updater" to find out.
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 01, 2009

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Hello,

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Need more help ? Just post a comment.

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