Question about Xerox Office Equipment & Supplies
That means the black ink stick in the ink loader is not advancing. Open up the area when the ink sticks are and check in particular the black sticks. One of them is either cracked , twisted in the loader or sticking and not advancing down into the ink loader. If you happened to have loaded an ink stick from the wrong model phaser printer, the difference in shape will not allow it to actuate the sensor at the bottom of the loader.
If you have to remove them I would suggest getting a screw, A drywall type screw is best, and twist it into the ink block and slide it back and out.
99.99 percent of the time reloading the sticks, or removind a cracked/broken one will fix your problem. I have never actually seen a bad ink loader, but it is possible, though very very unlikely.
the third number, the 46 . means the problem is with the black stick..
Posted on Sep 28, 2008
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Posted on Jan 02, 2017
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