Question about RIM BlackBerry 8800

1 Answer

BBerry 8830 losing emails, call log and SMS log

My 8830 is automatically removing my emails, call log and SMS log. I am syncing to an Enterprise Server. I have been using this BB for about 1 year and it has wiped my logs twice in the past two weeks. I have never experienced this problem with other Verizon BB's. Can you advise why this is occuring and what needs to be done?

Thanks,
Tonya

Posted by on

  • Anonymous Oct 02, 2008

    sprint bb 8830 wipes out e-mails logs ,started once in while now 2-3x a day sprint has no idea ive had 4 8830s in 9months rim says they have problems with the memory on 8830 and pearl ....no fix!!!!!!!!!!!!!!

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Vice President:

    An expert whose answer gotĀ voted for 100 times.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 84 Answers

The deleting of messages and/or call logs typically indicates a low amount of internal memory. The BlackBerry devices have what is called a Low Memory Manager that will kick in when the memory on the device gets low.

The quickest way to free up some memory is to perform a hard reset. This is where you remove the battery from the BlackBerry while it is still powered on. Leave it out for 30 seconds, then reinsert. Also, follow the steps in the link below to maximize the memory on the BlackBerry:

http://kitchbbtips.blogspot.com/2008/08/how-to-free-up-memory-on-your.html

Posted on Oct 05, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My 8830 has all of a sudden stopped recieveing


The sms setting are off you have to reinstall the setting. MobileUnlockers.Com

Nov 24, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry messages as "unread" when removing from holder...


If he is synchronizing his BlackBerry with his Work email client (Outlook or Lotus Notes) using a BES (BlackBerry Enterprise Server), then the email he reads on Outlook or Lotus Notes will sync wirelessly to his BlackBerry as read, as he has opened these on his computer.

Please advise if this scenario applies. Do you have an email server at your work, or is your Boss checking email from a personal web based account like Hotmail or Yahoo?

Nov 12, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Cannot log on abroad


AS YOU PAY FOR A BBERRY BOOSTER THOUGH YOUR NETWORK SUPPLIER . IT TOO  NEEDS TO BE ACTIVATED FOR ROAMING AS WELL AS YOUR NETWORK PROVIDERS. THIS IS WHY YOUR CALLS ARE WORKING AND YOUR EMAILS PROBLY WONT

Oct 13, 2009 | RIM BlackBerry 8800

1 Answer

My Phone keeps automatically erasing my call logs and sms txts before I even get a chance to read them what can I do??


THe reason it removes your texts and call logs is that there is too much on the phone and it needs room for the texts and calls so it removes all. If you delete pictures or some apps that you do not use it will not remove these items. Also you can press CTRL LGLG and it will bring up the Event Log. Clear that and it should help save more texts and calls.

Jun 14, 2009 | RIM BlackBerry Pearl 8100

1 Answer

I want to unlock the blackberry 8830


Hi there,
I can do this for you. you will have only voice & sms (no blackberry service) on cdma which will work on reliance as well as tata. for gsm, u can use all services.
if interested pleasse mail me on resume04 at rediffmail dot com
thanks

Jun 07, 2009 | RIM BlackBerry 8800

2 Answers

Blackberry Pearl automatically deleting messages


I actually had this problem a LOT in the past, it got so bad that I would get a message and it would INSTANTLY delete. Before I could even see who it was from, it would be gone. Then I looked for hours trying to find a solution, and found one. I haven't had the problem since, unless I have nearly a month's worth of texts in my phone. The problem is that your device memory is too full. If you have an SD card in your phone, I highly recommend moving any photos on your device memory over to the card. If not, then I HIGHLY recommend getting one, they are wonderful. If you do not have an SD card, and your budget is too small to get one, then delete any pictures on your device memory you dont need, or copy them over to your PC so you dont lose them, and try and keep your memory as empty as possible. Also if it happens a lot and bugs you, then every couple of days go in and empty out your message inbox also.
If this doesnt help then I dont know.

Jan 31, 2009 | RIM BlackBerry Pearl Smartphone

1 Answer

Hello - my call log and texts aren't showing on my blackberry curve 8310 - not sure if i need to change a setting?


The problem is you don't have enough free space, so the phone deletes the call log and text messages to make more room. You basically have to delete any applications you don't use. Go to this website to fix it:
http://forums.crackberry.com/f3/how-increase-blackberry-s-file-free-memory-34633/

Here is an in-depth process of correcting this type of issue:
http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-optimize-your-bb-how-setup-max-free-memory.html
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Dec 23, 2008 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

I lose all my text messages and phone numbers


This is probably because it is running out of memory. Blackberries will automaticall delete your SMS/Emails Logs when it has run out of memory.

Check by going to Settings/options --> Status --> File Free Memory.

It is very low, then you will have to hard reset the device to clear the cache. By pulling out the battery while the device is on, leave it out for 30 seconds and put back in. This should increase the memory. Otherwise delete some apps of the device or clear out emails/sms to make space.

Dec 12, 2008 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Calendar sync


Hi,

Sounds like either you Service book [CICAL] maybe curropt; delete the service book and wireless sync the device to push new service book.

If that doesn't work; check if your colleagues have the same issue too, it may be a greater issue with the BES. i.e - One way Calender Sync issue.

Ask your IT guy to go through the BES logs to search for errors under your PIN for the day you had made entries on Calender.

Do few Tests - one from the Device and sync and the other on your desktop mail and sync.

I hope this helps, let me know how it goes,

Thanks.

Nov 10, 2008 | AT&T Blackberry Curve 8300 Smartphone

Not finding what you are looking for?
RIM BlackBerry 8800 Logo

Related Topics:

396 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM Computers & Internet Experts

Trisha
Trisha

Level 2 Expert

173 Answers

Nataly Roberts
Nataly Roberts

Level 2 Expert

30 Answers

SANTHOSH

Level 2 Expert

205 Answers

Are you a RIM Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...