Question about PayPal Accounts

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Paypal I sold an item on ebay and when i went to accept the money an email was sent to my old email address which i no longer have access to. I had to use a number on this email to accept the money. i tried to change my email address to my current one, but i no longer have the opion of accepting the money when i go into paypal. What can i do to get the money now? thanks

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  • carleggenton Sep 28, 2008

    Thanks, I've tried. Non english speaking call handlers and not much help!

  • carleggenton Sep 28, 2008

    Thanks I'll give it a go!

  • Anonymous Mar 28, 2014

    you must help me collect my money from company called Super sprint Express

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Your problem is little complicated . Go to help option in your paypal id and you can mail them to get the number to your additional email id .

You can add upto 8 email id in paypal account .

You add another mail id to the paypal account for that follow this steps

  1. Click the My Account tab.
  2. Click Profile link at the top of the page.
  3. In the Account Information column, click the email link.
  4. Click Add.
  5. Enter your new email address.
  6. Click Save.
  7. An email confirmation will be sent to this address.
After that go for help option and sent mail to paypal and they will respond to your problem in 24 hours . They will provide you alternate solution to your problem .

Dont worry you can get back money to your account but it will take some time .

Thanks for using Fixya

If you need further assistance feel free to ask


SAM ANDERSON

Posted on Sep 28, 2008

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Ring paypal on 02 8223 9500

Posted on Sep 28, 2008

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Hi,

Update your profile, specifically your email address and request for a new password. It worked for me.

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Carol Kelly Could you please help me,this is the first purchase I have made. After setting up my PayPal account and having it confirmed, I put in the email address for my purchase which is...


lovemypet@domain.com is not the same as lovemypet.com.au.
Notice that the second one doesn't have an '@' sign, which an email address should have.

You have sent money to some the ID lovemypet@domain.com

Now, this is to try recover your money.

Go to "Resolution Center" in PayPal
https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view&nav=0.4

Click "Dispute a Transaction"

Select "Item Dispute"

Enter the Transaction ID of the payment sent. [Click "find transaction ID if you already don't know it. I hope you will recognize the amount sent from the history."]

Click "continue"

Now, follow the instructions.
You will have to write something describing the problem.
Maybe you can write "Hey, I have not received the .......... that I bought on...... . Have you already sent the item?"

Now, you have to ask the seller his PayPal ID. From where did you buy the item? I hope it is some website.

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How do I get PayPal accept the change in my emaill


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On the other hand....If that's not your issue, it could be a verification issue. There is a verification email that will be sent to your new email address for you to verify that you did make the request to change or add email address. You may need to log in from there to finish the process.

As long as the new email address is valid and active you shouldn't have a problem with it.

Hope the info was helpful to you. Good Luck!

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Sir,

When did it happens? You must act fast. Contact rspears mail immediately do not accept the payment/transaction from paypal. And also request to sent back/cancel the transaction. Contact paypal to cancel that transaction which wrongly sent. Paypal will help you.

Thanks
Good Luck

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