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No sound .speaker icon has red cross next to it

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It could mean your sound device has not been detected by windows or you have a driver problem / or sound driver is missing, making your sound card not operational.

check in device manager (start>run> type: devmgmt.msc then press enter)
a. do you see a device with a ? (that's probably your sound card with no drivers) or
b. do you see your sound device with a ! (that's probably a problem with the driver used.

look for a new/updated driver for your sound card or see if windows update can detect one for you:
1.your sound card manufacturer
2. windows update: (start>all programs>windows update>manual updates>look into the hardware area.

Posted on Sep 28, 2008

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Double-click the speaker icon and a window shows up titled "Master Volume" Make sure that none of the mute check boxes are checked.

Posted on Sep 28, 2008

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When you point your mouse cursor on it, does it say MUTED? try to right click on it then go to properties or open volume control, uncheck the x or check mark on the box.

Hope this helps

Posted on Sep 28, 2008

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1 Answer

My pc does not play sound at all

First of all check the speaker icon in the system tray (bottom) right of your desktop. If there is a driver or installation problem there will be a red cross through it. (if not skip the next bit)

If this is the case, right click the icon and select audio properties - choose the hardware menu and you should see a warning triangle against the device - select the device and click properties - go to the driver tab and rollback the driver. This will take the driver software to its previous version before its last update.

If you can double click the icon, make sure its not muted and your volume levels are OK.

If there is still a problem, check your connections (assuming its not an in-built speaker system) to ensure its connected to the line-in socket on your sound card. Hopefully, one of those should do the trick

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No sound

make sure the speaker icon in the bottom right corner has not got a cross through it. if it has just click on the icon to open volume control and adjust it

Feb 15, 2012 | E-Machines eMachines Desktop PC

2 Answers

Have deshtop pavillion a6703w. My sound was there and all of a sudden gone. Just happened last week. I have tried everything the help articles have said to do and nothing works.


It would help me with troubleshooting if you could describe some of the steps you have taking to try and resolve this issue. I recommend this for anyone that is trying to have a problem solved.

I would recommend a couple of things to try, and my apologies if you have already tried them.

-Make sure your computer has the newest drivers for your motherboard, sound cards and graphics cards and BIOS.
-If you are using speakers you bought separately from the computer, you may need to install updates software for that as well.
I can help you get started with this step by giving you a link(below) to HP's website where you can download updated drivers.

Click here for HP support

-Make sure Windows is up to date by Clicking the Start button, click All Programs, and then click Windows Update.
-When your computer is booted up, if you look at the bottom right of your desktop, you should have a toolbar(if using Windows). In this tool bar you should have a speaker icon which is for your sound controls. If you right click on this speaker icon, you will get some options and if you click the option "playback devices", It will bring up a window that you can use to manage the sound properties. I would also make sure the sound is not muted which you can do from that same speaker icon.

Your HP computer may still be under warranty. If so, I would also recommend calling HP if you are unable to resolve the issue on your own.


May 10, 2011 | HP PC Desktops

1 Answer

The Speaker icon on the desk top has a little red X next to it. That either means that the volume is on mute or that the speakers are not enabled. When you right click on the speaker icon the volume mixer...

I would check to see if you actually have the correct sound drivers installed. var fctb_tool=null; function FCTB_Init_70ba830fd37d4ac1aa21947133bd9a09(t) { fctb_tool=t; start(fctb_tool); } var fctb_tool=null; function FCTB_Init_a58936a28d244c8b874337efe07d42b5(t) { fctb_tool=t; start(fctb_tool); }

Jan 12, 2011 | PC Desktops

1 Answer


1) Next to the Time and date in Windows Operating system, click on the down arrow button in windows 7,ensure the Speaker Icon is there,
2) Left click PC mouse on the speaker icon to ensure that the volume of the speaker is not muted. Increase the volume bar gradually and test sound by playing sample video files in windows media player
3) If Speaker icon is missing reinstall sound drivers, and restart the PC to enable the sound
4) Call the direct PC manufacturer if suspected faulty hardware issues on sound devices

Jul 28, 2010 | PC Desktops

1 Answer

Using audio video jacks on my computer

Make sure you have the correct plug. The audio out is usually a green plug with a little picture of a speaker next to it. The microphone jack is usually red with, you guessed it, a little picture of a microphone next to it. If you're trying to get sound from your PC to your stereo, you want to connect the cable to the green PC jack.

Also, make sure your volume on the PC isn't muted. In the lower right hand corner of your PC screen, you should see a little speaker icon (click the arrow next to the other icons if you don't see it). Double-click that speaker icon and look at the volume settings. Make sure nothing is muted or set too low, then try again.

Hope this helps.

Mar 05, 2010 | HP Compaq Presario SR2050NX PC Desktop

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Dell XPS 420 sound software problem

Try to download a different software , Like VLC player

Jan 23, 2010 | Dell XPS 420 PC Desktop

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No Audio output device installed

Right click on it, press update driver.
Select "No, not this time", click Next
select install software automatically, Next
Vista should find the driver online.
Let me know if it didnt help. I'll give you other solution.

May 04, 2009 | Microsoft Windows Vista Home Premium DVD...

1 Answer

I have a problem with an Acer travelmate 530 no sound output anyone got any ideas

1. check the obvious first:(check... don't assume)
a.everything is plugged in .. if possible test the speaker to make sure they're working
b. is your volume all they way up (or at least not all the way down).
c. click once on the speaker icon on your system tray (where the clock is) make sure you're don't have the sound muted or the volume is all the way down.
d. now double click on the speaker again and check the mixer volume control.. check items like master volume, wave, audio cd and others are not muted or with the volume all they way down.

2. if after doing step 1 everything check out ok you you may have a possible driver problem: note: if you see the speaker icon with a red cross (red cross means there's no driver for your sound controller) you need to check device manager for a possible driver problem, do check even if there's no red cross on the speaker icon as it may be a possible outdate driver (for device manager go to start>run> type devmgmt.msc then enter) and check if you have any ! or ? under sound devices. if you do unstill and reinstall drivers or better yet, download updated drivers from sound card manufacturer.

3. if you got upto step 3.. you may have a faulty sound card, get another sound card and test if it works. (this is unlikely but possible)

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3 Answers

Sound problem!

May be too basic, but first : 1. Check whether you have installed speakers in the Speaker Out socket 2. Speakers are powered on properly, try on another system for confirmation if possible. 3. Check whether your Microsoft XP with Service Pack 2 ? If not, install SP2 first and try reloading the drivers. 4. Drivers are available at : Thanks, Rajesh

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