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I ran i lick reg cleaner and got a bunch of drive E: (dvd-cd drive) that all ended in .msi What do I do since they said it could be fixed but was not safe

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Install another operating system{windows xp}

Posted on Sep 28, 2008

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How to Load or Reload"HP Digitalmedia archive" file and 'EZARC.msi to my HP Pavilion a1520n desktop. (XP)


Try this one:
This document pertains to HP and Compaq Desktop PCs with Windows 7, Vista, and XP. An error appears that contains a filename ending with MSI. (MSI refers to the Windows Installer.) This error can appear while Windows is starting up or when a particular software program is opened. This error might appear after using a Registry Cleaner or Registry Fix tool.
See the following error examples. Your error might be slightly different, but it has a filename that refers to or ends with MSI.
The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package 'TrayApp.msi' in the box below.
'HPProductAssistant' the feature you are trying to use is on a CD-ROM or other removable disk that is not available.
Figure 1: Example of an MSI error
c01378399.gifUsing Recovery Manager to Restore Software and Drivers in Windows 7 HP Recovery Manager (Windows Vista)
  • HP application recovery process (Windows XP)
  • If errors persist, you can clean up the MSI registry entries by using Microsoft's automated solution. For more information, see Fix problems with programs that can't be installed or uninstalled (in English).
    Preventing MSI errors To prevent these errors from occurring, make sure that registry cleaning and spyware removal utilities do not remove files and registry entries associated with your software. Instead, if you no longer use a particular software title and want to remove all references from the registry, remove the software by using the Add or Remove Programs tool in Control Panel. The software uninstaller will remove the associated entries from the registry.
    Some products available for free on the Internet suggest that the registry needs regular maintenance or cleaning. However, use extreme caution when installing and using a registry cleaner. Many registry cleaners generate other MSI errors because they do not recognize valid registry entries and delete them. This can cause more MSI errors and prevent other programs from working.
    If you do decide to install a registry cleaner, be sure to research the product thoroughly, and then download and install programs only from software publishers that you trust .
    [img src="http://h10025.www1.hp.com/ewfrf-JAVA/Image/common/note.png" alt="" >
    NOTE:One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside the HP Web site.

    Jul 12, 2014 | HP Pavilion Computers & Internet

    1 Answer

    How to load or to reload "HP Digitalmedia archive" file and 'EZARC.msi to my HP Pavilion a1520n desktop. (XP)


    This document pertains to HP and Compaq Desktop PCs with Windows 7, Vista, and XP.
    An error appears that contains a filename ending with MSI. (MSI refers to the Windows Installer.) This error can appear while Windows is starting up or when a particular software program is opened. This error might appear after using a Registry Cleaner or Registry Fix tool.
    See the following error examples. Your error might be slightly different, but it has a filename that refers to or ends with MSI.
    The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package 'TrayApp.msi' in the box below.
    'HPProductAssistant' the feature you are trying to use is on a CD-ROM or other removable disk that is not available.
    Figure 1: Example of an MSI error
    c01378399.gifUsing Recovery Manager to Restore Software and Drivers in Windows 7 HP Recovery Manager (Windows Vista)
  • HP application recovery process (Windows XP)
  • If errors persist, you can clean up the MSI registry entries by using Microsoft's automated solution. For more information, see Fix problems with programs that can't be installed or uninstalled (in English).
    Preventing MSI errors To prevent these errors from occurring, make sure that registry cleaning and spyware removal utilities do not remove files and registry entries associated with your software. Instead, if you no longer use a particular software title and want to remove all references from the registry, remove the software by using the Add or Remove Programs tool in Control Panel. The software uninstaller will remove the associated entries from the registry.
    Some products available for free on the Internet suggest that the registry needs regular maintenance or cleaning. However, use extreme caution when installing and using a registry cleaner. Many registry cleaners generate other MSI errors because they do not recognize valid registry entries and delete them. This can cause more MSI errors and prevent other programs from working.
    If you do decide to install a registry cleaner, be sure to research the product thoroughly, and then download and install programs only from software publishers that you trust .
    [img src="http://h10025.www1.hp.com/ewfrf-JAVA/Image/common/note.png" alt="" >
    NOTE:One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside the HP Web site.

    Jul 12, 2014 | HP Computers & Internet

    1 Answer

    Will not play cds...says insert disk in drive d


    Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver
    You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard.
    If this does not fix the problem it might be a registry problem
    "you only need to do the following"
    if you cant see your disk drive in windows explorer
    Close all open programs
    Click on Start, Run, and type regedit and press Enter
    Click on the plus signs (+) next to the following folders
    HKEY_LOCAL_MACHINE
    SYSTEM
    CurrentControlSet
    Control
    Class
    {4D36E965-E325-11CE-BFC1-08002BE10318}
    This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
    Upper Filters
    Lower Filters
    Upper Filters.bak
    Lower Filters.bak
    If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

    After deleting the keys, close the registry editor
    Reboot your computerOpen My Computer and check to see if your CD or DVD drives have returned.
    You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
    if this fails to fix the problem
    It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it
    http://www.nextag.com/dvd-lens-cleaner/shop-html
    http://www.infopackets.com/news/hardware/2005/20050315_clean_cd_or_dvd_rom_lens_with_a_brush_part_2.htm

    Oct 26, 2013 | HP Pavilion 7915 PC Desktop

    1 Answer

    Dvd burner


    What sort of problem ???....
    Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver
    You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard.
    If this does not fix the problem it might be a registry problem
    "you only need to do the following"
    if you cant see your disk drive in windows explorer
    Close all open programs
    Click on Start, Run, and type regedit and press Enter
    Click on the plus signs (+) next to the following folders
    HKEY_LOCAL_MACHINE
    SYSTEM
    CurrentControlSet
    Control
    Class
    {4D36E965-E325-11CE-BFC1-08002BE10318}
    This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
    Upper Filters
    Lower Filters
    Upper Filters.bak
    Lower Filters.bak
    If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

    After deleting the keys, close the registry editor
    Reboot your computerOpen My Computer and check to see if your CD or DVD drives have returned.
    You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
    if this fails to fix the problem
    It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it
    http://www.nextag.com/dvd-lens-cleaner/shop-html
    http://www.infopackets.com/news/hardware/2005/20050315_clean_cd_or_dvd_rom_lens_with_a_brush_part_2.htm

    Sep 25, 2013 | Dell OptiPlex 360 Desktop Computer

    1 Answer

    My cd drive doesn't recognize a disc.


    Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver
    You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard.
    If this does not fix the problem it might be a registry problem
    "you only need to do the following"
    if you cant see your disk drive in windows explorer
    Close all open programs
    Click on Start, Run, and type regedit and press Enter
    Click on the plus signs (+) next to the following folders
    HKEY_LOCAL_MACHINE
    SYSTEM
    CurrentControlSet
    Control
    Class
    {4D36E965-E325-11CE-BFC1-08002BE10318}
    This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
    Upper Filters
    Lower Filters
    Upper Filters.bak
    Lower Filters.bak
    If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

    After deleting the keys, close the registry editor
    Reboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
    if this fails to fix the problem
    It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it
    http://www.nextag.com/dvd-lens-cleaner/shop-html
    http://www.infopackets.com/news/hardware/2005/20050315_clean_cd_or_dvd_rom_lens_with_a_brush_part_2.htm

    Aug 06, 2013 | Acer Aspire M3450 Desktop Computer

    1 Answer

    HP 740 cd/dvd not reading disc


    Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

    After deleting the keys, close the registry editor
    Reboot your computer
    Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. if this fails to fix the problem

    It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it http://www.nextag.com/dvd-lens-cleaner/shop-html

    Feb 20, 2013 | HP ScanJet Computers & Internet

    1 Answer

    R-40 laptop cd player don't play


    Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

    After deleting the keys, close the registry editor
    Reboot your computer
    Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. if this fails to fix the problem

    It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it http://www.nextag.com/dvd-lens-cleaner/shop-html

    Feb 17, 2013 | IBM ThinkCentre S50 8183 - P4 3 GHz...

    1 Answer

    TSSTcorp DVD+-RW TS-H653G disk was working well, but after installing and uninstalling Dvix software made my CD ROM drive useless. It cannot read any CD or DVD. My computer is dell Optiplex 360 and I am...


    Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

    After deleting the keys, close the registry editor
    Reboot your computer
    Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. if this fails to fix the problem

    It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it http://www.nextag.com/dvd-lens-cleaner/shop-html

    Feb 14, 2013 | Dell OptiPlex 360 Desktop Computer

    1 Answer

    Cd/Dvd no longer working


    you need to claen your reader out you can buy standered cleaners at any computer store.

    Aug 14, 2009 | Dell OptiPlex GX260 PC Desktop

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