I ran i lick reg cleaner and got a bunch of drive E: (dvd-cd drive) that all ended in .msi What do I do since they said it could be fixed but was not safe

Go to Walmart and get a CD Optics Cleaner Disc. Little brushes clean the tracking and read optics. The error is normally because the tracking optic can't read a disc, so it says there isn't one!

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Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. if this fails to fix the problem

It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it

If there is an error code in Device Manager for the DVD and CD, try this:

Fix for missing DVD/CD drives.

Create a text file with NOTEPAD containing the following data exactly as below and name it FIXCD.REG
You should have 3 boxes on the bottom in NOTEPAD.
1)Filename : fixcd.reg
2)Save as type: all files
3)Encoding: ANSI
If you do not change it from txt type to All files type, then the file will actually be fixcd.reg.txt, this won't accomplish the desired result

Double click on the file and say yes to the merge into registry question.

----------------------- Use text after this line, contents of FIXCD.REG -----------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]
The original post get from: http://forums.techguy.org/hardware/525621-solved-dvd-cd-rom-drive.html and http://www.brand-new-battery.com

Yes , dont worry at all. just download fixit from here
and install in your pc then restart, now it will work.

link to download fix http://www.ziddu.com/download/6528022/MicrosoftFixit50027.msi.html

make sure that you are closing the CD and also make sure that the cat isnt licking the dogs balls while your doing it.

Usually this happens after installing Itunes. Try this for the fix:

Fix for missing DVD/CD drives.

Create a text file with NOTEPAD containing the following data exactly as below and name it FIXCD.REG
You should have 3 boxes on the bottom in NOTEPAD.
1)Filename : fixcd.reg
2)Save as type: all files
3)Encoding: ANSI
If you do not change it from txt type to All files type, then the file will actually be fixcd.reg.txt, this won't accomplish the desired result

Double click on the file and say yes to the merge into registry question.

----------------------- Use text after this line, contents of FIXCD.REG -----------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]
------------------------------ Use text before this line --------------------------------

you need to claen your reader out you can buy standered cleaners at any computer store.

Okay, this problem is easy.

First of all, check to see what type of media the drive supports in DVD. Is it +R or -R.
Next, not all BIOSes recognize DVD drives. From the picture you displayed there, it looked like a laptop DVD drive.

Make sure that the BIOS does support it by going to the manufacturer's website and look at the replacement parts.

If it does support this type of drive, but not from the initial product, you may need to upgrade the BIOS so it can recognize the drive.

This should solve your problem.

Try using a good quality dvd cleaner first. If that does not fix the problem then it is an optics issue for the dvd & it would be cheaper to replace the drive than to try & have it fixed. Hope this helps.

Hi, The problem of the CD drive missing (and sometimes the A drive likewise) has been known to come up from time to time when PCs were upgraded to SP2, on some Dell models, the InCD feature of Nero, or those with Roxio CD creator 5. A couple of things you can try: 1. Uninstall references to the CD in your Device Manager, reboot. Windows is suppose to autodetect and auto install such devices; 2. verify that the CD is detected in the CMOS/BIOS, save & exit; 4. download and merge to your registry a quickfix - 5. If installed, uninstall/remove InCD or Roxio CD creator 5. Hope this be of some help/idea. Post back how things turn up or should you need further information. Good luck and kind regards.