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I have an RV microwave that shows it has power to it because the display is on and the light to the chamber comes on and off when the door is open and closed. However, the keypad does not work. It is dead. We bought the Coachman Motorhome with the microwave installed in 2000. The RV Dealer has said that he believes that there was a recall on Samsung microwaves because the keypads became inoperable. I also need a repar center in Des Moines, Iowa besides Best Buy, Lowes, and Sears who can reapir the recalled keypad. tx john w maier

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  • Anonymous Dec 09, 2008

    I HAVE THE SAME PROBLEM WITH A 2001 COACHMEN WHERE THE KEYPAD WENT DEAD AND THE UNIT WILL START UP ON ITS OWN.

    THIS USUALLY HAPPENS WHEN WE ATTACH OUTSIDE POWER. I AM GOING TO CONTACT SAMSUNG AT THE NUMBER GIVEN IN PREVIOUS E-MAIL.

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You can find your nearest Samsung-authorized service center here.

To find out about Samsung recalls, please call Samsung's Service Division at 800-932-3837.

Please let us know what you find out so others can benefit from the information.

Does the RV dealer know about this service?
http://www.microwavedisplay.com

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 28, 2008

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