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Sometimes everything seems to be fine. The brushes turn, but if the brushes aren't cleaned of hair, rug tangles and so on, the brushes on the vaccum get filled and it won't puck up anything. ON THE OTHER HAND if the brushes are clean, did you check all your hoses from thr base of of vaccum where things get sucked up to the bin?
I cannot express enough you need to clean your dyson as great as it is its still a vaccum. look underneath at roller, clean out tube wash filter and check to see if vaccum ate something which is stuck inside. I have had mine for 4years and still picks up after 2goldens and kids.
check the filter gauze on the unsud of vack where bag is if this is blocke you will not have vacuum as there will not be ventilation thro this filter should be able to feel blow of air from this vent when vacuuming up hope this helps good luck from uk !
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