I have a laptop with a broken screen, totally shattered. Now I have an Acer X193 Monitor that I plug into the back so I can see my screen. When I turn on my computer and my monitor the monitor displays nothing but the background. No icons, no toolbar, no nothing, but there's my wallpaper! How does the monitor solely show my desktop wallpaper and no icons. I NEED help. Thanks
Windows doesn't know your display is broken as it see's your display adapter for the laptop. By adding the monitor windows is adding a second display to the one you don't actually have, your icons and start bar are still on display 1 sorry
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I had the same issue as yours. After contacting the Acer support team, I got the response as follows. I tired and it worked. "In order to resolve this issue, you may please perform a power reset. This will remove any static electricity stored in the hardware components that may cause the issue.
- Turn the monitor off and unplug the power cord and VGA cable from the monitor.
- Hold the power button on the unit down for 30 seconds.
- Release the power button and plug only the power cord back into the unit. "
It's actually not in standby, the power supply on the unit has failed. This is a common issue with those monitors. The first thing to check is to see if it's still under warranty. Acer monitors have a 3 year parts & labor warranty from date of purchase. If you can't find your receipt check the label on the back of the unit for mfg date. If it's within 3 years then contact Acer corp. If your monitor is out of warranty then you can open it up to do the repairs. The usual problem with them is the capacitors on the power supply board overheat and bulge causing them to prematurely fail. You can replace the capacitors and the monitor will be just like new but with better parts in the power supply. That model normally uses the Darfon B092-*** 27-D021635 power supply board which is the same board that's in the Viewsonic VX1962 monitor. Here is a link to a repair guide that will show you what goes out and how to replace the parts to get it back running again.
You can hook up any brand of monitor to your Acer laptop.
The only thing you may have to check for is that the connector on the back of the Acer (and all laptops for that matter) is a VGA type. This is the older style of monitor connector. Some new monitors come with a HDMI connector. All you need to do is buy an adaper, put that on the end of the cable and plug it in.
When you get the monitor plugged into the laptop and powered up then you will need to go into you display setting and check to see the external monitor is detected and how you want to use it. You can extend your desktop ie make you screen size cover or use both monitors. You can also set it to put your desktop out to the monitor and perhaps one or two other options depending on your laptop model. Once you have it setup it should use those setting automatically the next time you plug a monitor in.
is the display is broken or the screen is physically broken,if display is broken we can check the and isolate that some part is gone bad in the computer or the issue is with the monitor.If screen is broken physically then nothing can be done...really sorry the monitor needs to be replaced
Hi Danny, you haven't been very clear I will assume you pushed the auto configure on the monitor, I would go into the menu on the monitor and reset the size of the screen if it has a setting for that 1024x768 should fix the problem let me know what you find as I have never worked with a hp W19 monitor, if nothing else set the monitor to defaults again in the menu and that may get you back to having normal screens. L8r
hi, when all connected press and hold the FN key on the bottom left of the keypad while pressing one of the function keys F1 to F12(the one with picture of a screen or monitor). You may need to press it more than once but if will eventually switch the display over to the tv
This problem is most likely to be caused by a bent or broken pin on the CRT video cable at the VGA connector, OR, this could also be caused by a damaged VGA connector on the back of the laptop.
If neither VGA connector is at fault, the problem could be caused a damaged (kinked) CRT data cable, or internal damage to the VGA connector on the back of the laptop, though I suspect the problem is more likely to be external, and you probably won't have to disassemble the laptop to locate the culprit...