Question about Samsung CLX 3160fn All-In-One Printer

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Printing as if running out of toner

Why is my printer printing so light. The black is coming out as if i ran out of ink even with a full cartariage

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  • john L C Sep 29, 2008

    Mr. Lopez

    where is the toner save on button? I am not too familiar with that button.

  • piddledid Oct 06, 2008

    I'm having the same problem...I can't find system settings under menu, only system set up and there is nothing similar to toner save under that setting or any other that I've found. HELP!

  • john L C Oct 08, 2008

    thanks for your help Mr. Lopez. I will make a call as soon as possible.

  • KKMARINO Oct 10, 2008

    Entire Document prints fine accept one streak about 1/4 of the way into a document. It is a light streak down the whole document. DO the heads need cleaned. What can i do to fix this...Machine is 1 year old...



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There are various possibilities:
1. Toner Save on - turn off the toner save button and try again.
2. Reset the unit - go into [MENU], [OK], right arrow until [SYSTEM SETTINGS], [OK], right arrow until [CLEAR ALL MEMORY], [OK]. You may need to reprogram some settings.
3. Your laser unit is bad - this is very rare and if the case, you need to take it to Authorized Service, for that part requires much dissasembly.

Posted on Sep 29, 2008

  • Felix Lopez
    Felix Lopez Oct 01, 2008

    Sorry about the Toner Save button, your model doesn't have one. What it does have is a Service Bulletin from Samsung to all Authorized Service Centers (ASC's) explaining an issue with the black toner cartridge. Apparently, the black toner creates an adherence that affects print quality. Samsung has issued specific instructions so all Service Centers can fix the problem Call 1-800-SAMSUNG and navigate to the printers section. Explain your issue to the service rep and ask for a Service Ticket Number and your closest ASC. This is very important, for no ASC will work on the unit without that authorization number. When speaking to the ASC, you may refer to Service Bulleting No. 2008-CLP-001.

    Be blessed.



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