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Hello We got disconnected. I included my contact information in the chat transcript. You can go to My Profile then to chats to see them.

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Hello I'm back I'm looking for mastersaintx

Posted on Sep 27, 2008

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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We were in contact yesterday but i had to break contact and we still have not reached a solution? Please advise? Thanks Huw D Jones


Hi Huw,

If your problem was unresolved, you can re-open the chat session - possibly with eske if he is available or with another expert if he is not. There is no additional charge for doing this - you only pay when the problem is solved and it does not matter if you previously accepted the solution.

I'm not 100% sure how you do this, but the first step is to visit your user area:

http://www.fixya.com/users/huw777

On the right hand side of your user page you will see your list of "Problems", one of which will be the live chat with eske. If you click on that problem from the list, you should get a transcript of the session and on the transcript page (or on your user page) there will be an option to reconnect to an expert or seek further assistance. See if you can find this. If not post back here and I will try to provide better instruction.

In addition, you should also email FixYa support and request a refund of the fee you have paid to post this message. Please quote problem/solution reference 7303110 in your email:

premium.support@fixya.com

You should not need to pay to find out how to have your original problem solved and you should not pay for the problem until it has been solved.

I hope this makes sense. Please let me know that you have been able to find out how to reconnect your original live chat session.

Regards,
BElectric

Dec 19, 2010 | Video Game Consoles & Games

1 Answer

I got disconnected from Jahn27 during my live chat... help


The live chat doesn't seem to have been disconnected since you accepted and rated it. It sounds like you accidentally ended it. But don't worry, open the transcript of the session under your profile where yuo can reply to my posts and continue the communication through email at no further cost. You may also check your email for the notification that I posted something on the transcript then click on the link to get to the transcript and reply.

Please inform the admin/billing people should you want to reconnect with me. They may reconnect you with me at no additional cost and instead use the one you paid for.

Aug 29, 2010 | Whirlpool GHW9200L Front Load Washer

1 Answer

My Samsung TV Model # LN-T4042H turns on after numerous attemps.


you would get a email notification..... please follow the link... log back into your account.... click on "my Profile" link to the top right of the screen after you logged back in..... then you can click on the chat you had with me and you can see the chat transcript

Aug 15, 2010 | Televison & Video

1 Answer

Just chatted w/ taran_2005 - need to pull up chat


Hi,
Click on My Profile link on top right of this page then click on My Problems on that page, you will see chat link with taran_2005, click it to see chat thread/ transcript.
Click HERE to see chat history of taran_2005 and click on chat link that you had, this will also take you on above page to view chat session.
Hope these info will help you.
Thanks.


Jul 23, 2010 | Computers & Internet

2 Answers

It seems I have just deleted the wrong PST file from my hard drive (and emptied my recycle bin). So I am trying to recover my last saved Outlook.PST file from my passport, and I'm at a loss of exactly...


You need recovery software.
Look online for Active recovery or Ontrack. I am not sure if you will have to buy the software to do the recovery, but, you can test the process and see if the file is recoverable without paying for it.
Ontrack is easier to use.

Apr 09, 2010 | Western Digital Passport WDXML800UE...

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I DID NOT PRINT SCREEN BEFORE ENDING SESSION SO ALL HELP HE GAVE ME IS LOST


Hi,

Can I contact my Live Chat Expert after the chat session is over? You can correspond with your Live Chat Expert by posting a comment to the Chat Thread, located inside the My Problems section of your My Profile page. Click on the question you posted to access your chat transcript, and leave comments. The Live Chat expert will be able to view these comments. Where can I view the transcript of my Live Chat session? Your chat transcript can be located inside the My Problems section of your My Profile page. Click on your question to access your chat transcript.


Hope that would help you.

Any further assistance, let me know!!

Thanks for using ' Fixya ' and have a nice day!!

Sep 26, 2009 | Cell Phones

2 Answers

How can i retrieve an email chat with a specific technician?


If you are signed in to FixYa, go to My Profile and see if the chat is not listed there for you to access.

Aug 25, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

My watch seems to be losing about five minutes a day. Battery was replaced and the watch was serviced within the past two years.


dear user.... there seems to be a problem sending u messages in chat... please go to ur profile page and clik on ur chat.... u ll see the transcript.... at the bottom u ll be seeing my new msgs..... u can add comments and we can chat that way..... please go to ur prfile page and clik on ur chat.....

Jun 25, 2009 | Wittnauer Watches

1 Answer

Chat termination sequence


When I have ended a Live Chat session the tunnel is just lost although the Chat Window is still up. You have to go to your Profile Page look down the page to the header My Chat Sessions, then find the one you were just in and under that click the additional link, My Chat Session. You will see a full transcript.

On another note however, Lauren intends to purchase a Live Chat and as an expert engage in a Live Chat. She will then post to the Lounge and include Screen shots of both sides of the session so we can all then debate what to improve.

I've endlessly suggested our Live Chats initiate a IM window, probably MS Messenger, but I want the company to look hard at Google Talk, as Google is a major investor of FixYa the company.

Does that help you, or not?

WV

Oct 20, 2008 | Sony VAIO VGN-N250N/B Notebook

1 Answer

Take a look at the very bottom of this chat transcript, please


Just so you know, I can't follow links to chats. I generally need the name of the customer and the date of the chat in order to look up a specific chat. Which chat are you talking about, the one with TITLE or the one with rocrich777? Looking at the transcripts from both those chats, I can't figure out what you're asking about. Please clarify for me. Thanks!

And please rate this a FixYa. I need to work my account up to Wiz or Guru so that I can view the site the way that you guys are. You'd think the company could just do it automatically, but they can't. :)


Oct 16, 2008 | HP Pavilion dv6000z Notebook

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