Question about Jura Capresso Impressa E8 Espresso/Coffee Maker
The 'clean machine/machine ready' light won't go away even after going through the entire cleaning process twice. At the end of the cleaning cycle it says to 'press rinse' instead of 'empty grounds' like the manual says it should. After I hit the 'rinse' button, it immediately returns to the 'clean machin/machine ready' message. This same thing repeated after cleaning a second time. It also repeated after unplugging the unit for 12 hours.
I have the same machine and had the same issue all day yesterday. Tech support will tell you to clean the tamper (round disk behind the tan/gray "flap"), which you should do. That didn't do it for me, however, so I kept cleaning. I cleaned out the chute where coffee powder goes. Then, after turning off the machine and removing the tray, I used my fingers to go up/under/behind as much as I could get to. I found the motherload of old coffee grounds. It's hard to describe where, but it was all around that metal area in the center. Just keep poking, but use your fingers so you can feel where the coffee is. I tried q-tips, but that didn't work..you have to feel it. After I got all the gunk out, I ran a cleaning again - no tablet - and it no longer said "press rinse" at the end of the cycle. It asked me to dump the tray, and then it went to "ready"! Yahoo - saved a bundle in shipping and repair.
Posted on Aug 29, 2009
We have had this problem too. We found that once you change the filter and do the filter change routine then cleaning will clear the message...go figure!
Posted on Oct 08, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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