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Freezes up and a blue screen appears with white writing that says something may have been instaled improprobly and it is dumping memory

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  • Palmbeach
    Palmbeach May 11, 2010

    I'm sorry to disappoint you, but this screen often implies that your hard disk has failed or is about to fail. Best wishes..

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What did you installed recently to your cpu.. a hardware or a software.. if it is a software turn on your cpu then press F8 after posting then a menu will appear.. select Boot in Safemode.. now if the pc will successfully boot to safe.. go to control pannel double click add remove program then look for the software you installed recently..

Posted on Sep 27, 2008

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How to View Windows Minidump Files


First of all, you need to configure Windows to save these important log files. Most of the time, this is already done automatically, however follow these steps to make sure these log files are being saved.

1) Click on Start

2) Right-click on My Computer

3) Click on Properties


4) In Windows XP , click on the Advanced tab. In Windows Vista , click on the Advanced System Systems option on the left side of the screen.


5) Under Startup and Recovery, Click on the Setting button

6) Under the System Failure section, you'll see the options for the memory dump file. Write an event to the system log should be checked along with Send an Administrative Alert. The debugging information should be set to the Small Memory dump (64K) and generally the Small Dump Directory is set to %SystemRoot%\Minidump. In most cases this is the C:\Windows\Minidump directory.

As far as the third check box is concerned, if this is checked the computer will automatically restart when a blue screen error message is encountered. So, if your computer is booting into Windows, then rebooting automatically most likely you are getting some sort of blue screen error message and its forcing the computer to restart. If you uncheck this box, then the message itself will appear so you can retrieve important details about the error.





b211806.jpg


Download and Installing the Debugging Tools to Read Minidump Files

In order to view the Minidump files, you have to download the following tools.

Debugging Tools for Windows including WinDbg

Although most of the time its not necessary, you can download the Symbol packages as well as the Debugging Tools so you can read the Minidump logs easier. Once you've downloaded the Debugging Tools for the correct version of Windows and installed them, open the WinDbg program by following these steps.

1) Click on Start
2) Click on All Programs
3) Click on Debugging Tools for Windows group
4) Click on WinDbg to open

The screen should look similar to the one below.



8c09571.jpg


Deciphering the Minidump Files

In the WinDbg program, click on File, then click on Open Crash Dump

Browse to the following directory on your hard drive and open a minidump log. The drive letter will be whichever drive you installed Windows on. In most cases, this is drive C.

C:\Windows\Minidump

After you open a minidump file in WinDbg, scroll to the bottom of the file. You should see a line that says Probably caused by:, followed by a filename. This is the problem file. In my case the file was related to the ELock Program in the Acer Empowering Technology set of tools. I simply uninstalled this program from the computer and the blue screen and problem went away.

Probably caused by : eLock2FSCTLDriver.sys ( eLock2FSCTLDriver+11332 )

Although you may not recognize the file that is causing the problem, it definitely helps in tracking down a solution for the blue screen error message and resolving the issues.





on Jun 25, 2010 | PC Desktops

1 Answer

Physical memory dump


Hmm... Well a Bluescreen is when your computer crashes, and (as you have found out) preforms a physical memory dump. This can be caused by multiple things. Such as bad drivers, PFN(page frame number) or problems with your memory. When a bluescreen event occurs, the is a technical information which has an error code that can be used to help find the problem. In order to fix this problem, you may have to remove any software, or hardware that you have recently installed. To uninstall software, you may need to boot in safe mode, which is where your computer starts up using the minimal amount of drivers needed, in order to try to prevent the computer from crashing.
Here are some useful websites (sorry, my hyperlink icon isn't working):
  • www.datarecovery.com.sg/data_recovery/hard_disk_symptons_blue_screen.htm
  • www.maximumpc.com/article/features/blue_screen_survival_guide

Feb 27, 2010 | Dell Dimension 8400 PC Desktop

2 Answers

A blue screen pops up something about a crash dump


sounds liek you installed some hardware the pc did not like. plossibly memory that is not supported or video card that is not supported (some thing that a core item to the pc operation).
If this is not the case, one of these core items is faulty it sounds like. Another possibility might be some corrupted software like the OK throwing up kernal errors (blue screens). I would try to boot in safe mode to see if it happens there. If so, you will either have a hardware issue or OS one.. try the repair installation to see if it helps any. after that is looks like some hardware swapping.. hope that helps
Stan Skaggs

Nov 24, 2009 | Compaq PC Desktops

1 Answer

Memory dump


There are essentially two major causes of the physical memory dump screen: Running way to many programs at once, errors in the Windows registry.The first cause can be fixed rather easily. Simply run fewer programs or purchase additional RAM or processor upgrades. Your computer is running past its specified limits. But keep in mind the blue screen of
death should happen very infrequently. If you see the physical memory dump blue screen more often then the problem is errors in the Windows registry.This is a more abit of a harder problem to deal with. The registry is the most important component of your computer. The registry contains settings and information to run all software and hardware on the computers. When there are errors in the registry it disrupts the computers ability to communicate. When the system cannot compute, it freezes up and displays the Windows blue screen.
I found a registry cleaner that is free and works rather well. It is named cCleaner, has been around for some time and did I mention FREE...Download it from thelink below run it should clean up your registry...where good men fear to tread.

http://www.ccleaner.com/ccleaner-20

good luck, please leave a rating...thank you


May 04, 2009 | Intel PC Desktops

1 Answer

While installing window in the middle a blue screen appear and dumping of memory occrued


Alot of times this is a memory error. If you can get to a computer with internet access, download a small program called memtest86. This is an ISO file that will create a bootable cd to test the RAM. It can be downloaded from:

http://www.memtest86.com/download.html

If that is not possible remove all but one stick of memory and try again. Swap memory around and continue to try it.

Hope this helps

Apr 30, 2009 | PC Desktops

1 Answer

Dell Dimension 4600 Blue Screen


Usually this blue screen appears due a hardware issue or drivers conflict.

1) Try to boot in safe mode (hit F8 after starting up) and select "Safe mode"

If you don't get access try doing this:

2) Run the OS CD and use the option Recover Console (R)
This will fix the problem.

3) If the problem continues, you will need to install the OS again.

Oct 07, 2008 | PC Desktops

1 Answer

Blue screen


hi daget200;
can you post the exact error message? its located at the top few lines so that we will know whats causing it. have you inserted a new hardware recently? when does the error occur? intermittent? does it happen when you are playing games or something? pls expound. thanks

Jun 07, 2008 | PC Desktops

1 Answer

Computer on the blink


this is the'blue screen of death..the Dell model is usually on a tag somewhere on back. supply that, and perhaps you can gain assistance here(I'm Dell Certified going back in time, by the way)

May 08, 2008 | Dell Dimension 3000 PC Desktop

1 Answer

Physical dumping memory...


Try to increase your virtual memory.  This may help you some.

Oct 27, 2007 | PC Desktops

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