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CD/DVD doesn't work lists code 10

Acer extensa 4420/5237 can't find driver for the CD/CDVD

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  • Anonymous Feb 20, 2009

    code 10 showing...won't read cds or dvds

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I had anoton anti it jam up my op. drive. hp put in 2 new ones unde wart, What I found ot was norton had a bug. they would not help me stated the program was out of wart. I had 296 days left.and all info. from the time I bout it .W hat Idid washed norton out of my sysm. installed McAfee. having no more problems..W.LS. Pekin ill.

Posted on Sep 29, 2008

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Posted on Jan 02, 2017

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Cd/dvd drive not working not showing up in divice manger acer aspire 5520


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark? ! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps you


Aug 26, 2011 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

I have a Pioneer DVD-RW DVR-K17RS driver on my work PC ie an Acer Extensa 5510 running windws XP the driver wont read CDs or DVDs any more can you suggest a solution? regards Garfield


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

Jul 22, 2011 | Pioneer Slim 4x ATAPI (DVRK12RA)...

1 Answer

Icon of DVD/CD ROM driver of Acer Aspire 4520 doesn't indicate in My Computer pannel and as a result I can't work with the DVD/CD ROM.Please help me.


if you want a shortcut so to get to your cd/dvd's
click start click on my computer you will see your cd/dvd drives right click on the cd/dvd drive you should create shortcut another message will appear windows cannot create short cut here do you want it to create one one your desktop another way to get the cd/dvd drives
click start all programs accessories you will see windows explorer in the list click to open up then on my computer you will see your drive/s click on cd or dvd
you could create a shortcut for windows explorer by right clicking on it send to desktop to create shortcut if you mean that you cant see your cd/dvd in windows eplorer
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps


hope this helps

Jun 21, 2011 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

Acer 4520 unable to read the CD DVD ROM drive. When it is starting it does detect it, but after it enters Windows it doesn t even show up on the Device Manager. Actions taken: Restore...


click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
or if these fail to resolve the problem

It could be a problem with the lens, you should try cleaning the lens, it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the ac power 3. remove power cable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected hope this helps don

Mar 13, 2011 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

My Acer Extensa 5630EZ making noise when i put in a cd or dvd.. can I solve the problem or it has a bigger problem?? Sorry for my english, I'm just learning this language..


This sounds as though the ACER unit is defective, the CD is turning around on a spindle which is either lopsided, or is bent. To save yourself the problem, replace the drive, if this is a new drive, go to ACER's website, request a work order, and send in your drive.

Feb 02, 2011 | Acer (91.48T37.003) CD-RW/DVD-ROM (Combo)...

3 Answers

Acer 4520 cd/dvd driver problem


Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)" . You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.


This will surely help you resolve your issue. Good Luck!!!
Thanks

Nov 10, 2008 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

I`m having a problem with my Acer Travel Mate 2200 laptop


in order to play a DVD you need to have a software dvd player Like WIN DVD, otherwise DVDs will not play

Jul 25, 2007 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

2 Answers

Acer T690 dvd not recognized


is this an ide drive? have you look for the jumper, single drive on one ide have no problem, but for two drives, one must be slave and the other a master. configuring your ide connections may fixed the problem.

May 20, 2007 | Acer (91.48T37.003) CD-RW/DVD-ROM (Combo)...

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