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I'm trying to help my mum in spain.... (I'm in England.. unfortunately!) have just taken her HP G6000 notebook out to her and when she tried to turn it on it has a black screen. Have tried the power supplies (ac adaptor and battery, and draining the computer etc etc), have also tried the brightness (fn F7). The notebook seems to be working and at one point she could (only) just see a very faint desktop. I have looked at the hp website and it says something about the lid actuator switch, but she can't find it on the computer, and i can't find a good enough picture so that i can find it and tell her where to look, i'm also aware that it could be a backlight problem... is there any way of fixing this without replacing the screen........ or can you suggest anything else?

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I don't know this particular laptop model but you could be right about the lid switch. A lot of HP laptops have a small push switch that looks like a round plasic peg placed on the keyboard panel near the screen hinge. When the lid is closed, it simply presses on the peg and turns off the screen. These switches can be dodgy sometimes but oftem if you press and release them a few times they will work ok. Don't tell your mum to look for a switch, ask her to look for a small round peg or pin near the hinge when she opens the lid and then tell her to press and release it a few times.....

Posted on Sep 27, 2008

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Reset hp amd to factory settings


Hello,

The particular error code (1009) is a generic error code for 'interrupted' for system recovery. Meaning, somehow, the recovery process was interrupted. For most HP machines this can be a simple as a few keys being pressed on the keyboard, a power interruption, bad disc, faulty hard drive, or some other form of read error during the process.

Unfortunately, the error code isn't specific enough to give you the best possible troubleshooting information, but I shall try to help as much as I can.

If you can provide the exact HP model number, I can provide a more specific solution for you; but, if you have a Desktop or Notebook computer that uses F11 (on start-up) to enter into system recovery, then you can do the following:

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  5. Allow the system recovery process to complete.
NOTE: The PC will appear to FREEZE for several minutes (it can take quite a while depending on the Operating System you are installing), so do not turn off the power to your machine. If the machine stays frozen for longer than several hours, then chances are the hard drive is having issues, or the recovery image cannot be recovered.

If you have tried the above steps, and you are still failing with Error 1009, it usually points to a failure with the recovery medium (image on a CD, or image on the hard drive), or that the hard drive it is restoring too is having a write/read error. This can be worked around if you have a USB recovery media you can use.

If you have access to another computer, you can create a recovery key on a USB stick to boot your HP computer from, and then kick off the recovery process that way.

Those options, however, shouldn't be taken unless you have tried the above solutions first.

Regards,

Phillip

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