Question about HP Photosmart C5180 All-In-One InkJet Printer

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C5180 printer cannot print...box appears and says...print to file and output file name. how do i fix this? thanks Kelly

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  • 234 Answers

These are the steps for WinXP

For windowsVista after control panel go to Printer or hardware and sounds to go to printers (Then rest same as WinXP)

First check the printer icon. ( Make sure the printer is turned on during this process)
Go to Start> Control Panel (or setup then contro panel) and then go to Printer and faxes (or printers and other hardware)
And check that the printer C5100 Series has a check mark.
If not right click on the same and left click on Set printer as default.
Next make sure the printer icon says 0Ready.
If not right click on top of the C5100 Series icon and left click on Clear all documents (untill it says 0ready)
If it still does not say 0Ready, then restart the computer and check to print any document.

If you do not see the C5100 icon then you may have to install the printer driver ( If is is already installed)
Then unplug the USB cable which is connected to the printer end and leave it unplugged for atleast 1Mins before reconnecting>
After reconnecting it should install the printer diriver on its own>
Then
Go to Start> Control Panel (or setup then contro panel) and then go to Printer and faxes (or printers and other hardware) then C5100Series.if it says 0Ready>Right click on the same icon and left click on Properties>
Now in this window towards the bottom right you will see a tab which says print test page>Click on it to see if it prints a test page.

Posted on Oct 01, 2008

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It will save the job you want to print at another time but ask you for a file name so that you can give it a name you will remember.

It will do this if it is set as the DEFAULT printer.

To change that and provided you have a printer installed then go to CONTROL PANEL / printers and faxes / then right click on the printer you want as the default and on the box that opens will be that exact option, click it and you are done. it wont ask you those questions again.


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The default printer is set to be "file". Here's what you must do:

- Go to printers dialogue box and right click on your printer name and selectd "Set s default printer"
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Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


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Sep 23, 2008 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Its keeps asking for my output file name when i go to print.what is a output file name ?


Sounds like whatever your printing to is set for print to file or your default printer has changed.

Go into the control panel, select printers, select the printer that you want to use and press the right mouse buttons for properties.

Select the ports tab and make sure that the file box isn't checked and that the USB port is (or whatever port your printing with).

Press ok

Make sure that you printer is set for default printer.

Jun 10, 2008 | Office Equipment & Supplies

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