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My SD850is was dropped,there is a slight split on the bottom (looks like 2 screws are missing). When you turn the camera on, it says "lens error - restart camera" and then shuts off. It does show the opening picture on the LCD but then turns dark and shuts off. I've had the camera for about 2 yrs. Anything I can fix or is it worth the price of repair which would cost approx. how much?

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From searching the internet, it sounds like the lens needs to be replaced and the cost of the repair would be about as much as buying a new camera.  thanks for responding.  now i have to go thru "what to buy" again.......

Posted on Sep 29, 2008

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DSC 55W Sony Camera Cyber shot . Zooming function is Unserviceable . When zooming tried -response is " Turn the camera off and then on"


Hi,
Had the same problem with my W55, Access and then a slight lens movement noise and then "Turn the camera off and then on", which means the motor is trying to push the lens but it is getting stuck. Normally happens if there is some dirt between the sides of the lens. Mine was sand. If there is no noise of the lens motor then the problem may be a dead motor, in that case the following solution will not work. Observe very carefully if there is slight movement and slight motor noise.

Now, the solution of our problem. I have tried various options, like tapping, blowing compressed air but nothing worked.

Needed the camera urgently so tried self help... later realized it is pretty simple.
What you will need is a watchmaker screwdriver set, a clean lens cleaner cloth (I used the microfiber which normally comes with the spectacles), a clean soft cloth and a clean workspace (you can put some white paper)
Remove the battery and the memory card.
There are 7 star screws in total. Five on the sides and two more once your remove the plates, unscrew them slowly, they are very small, so be careful, do not lose them. Now remove the plates on the right and left sides of the camera, they should come out easy. There would be two more screws on the left (facing the lens), open them.
Now slowly pull out the side cover which covers the LCD display, next pull out the cover on the other side. It should come out gently.
Now put the camera flat on the LCD, make sure you keep it on the soft cloth.
Now there would be quite a lot of space around the lens, using two small flat watchmaker screwdrivers, using your both hand try to remove the topmost rim on the lens with the help of the screwdrivers, it just a cover so do not worry. Once the rim comes out there would be enough space, blow air in them once or twice. Now put the battery and switch on the camera, lens should come out. Remove the battery and clean the side of the lens with the microfiber, if there is too much of dirt then you can use a drop of ethyl alcohol on the cloth, you will get it in the most chemist shop.
After cleaning, put the battery again, switch on, take some snaps.
Remove the battery and begin to assemble the camera back, first the side covers, then the two screws on the left side and then the plates and the remaining screws.
Hopefully you will be with a working camera again.
Regards,
Amit

Feb 27, 2011 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

"lens error turning off camera.


If the camera was dropped it can somehow seize the lens related parts since they are mostly made from plastic. It is also possible that particles like sand grains can go between the moving parts of the lens and seize the mechanism. Either case the repair could be expensive and may not worth having it done.

Feb 24, 2011 | Canon PowerShot A495 Digital Camera

2 Answers

CAMERA TURNS ON FOR A SPLIT SECOND THEN SHUTS OFF


My Z1275 was off with the lens open. When I turned it on, the lens moved a little, the screen came on
for an instant, and then the camera off.

Here is what I did to "fix" it.

I turned it on and helped the lens (gently) close while it was moving. It closed and the camera came on.

It must have been dropped and slightly bent in such a way where the lens could not close.

Good Luck!

Dec 29, 2008 | Kodak EasyShare Z1275 Digital Camera

2 Answers

My nikon says lens error


my camera says lens error. the lens is also stuck in the position as if it where taking pictures. it will not retract.

Jun 16, 2008 | Nikon COOLPIX L5 Digital Camera

1 Answer

I have an olympus digital camera fe-170. when i turn on my camera, the lense come out and the LCD screen is black, when i try to turn it off, it doesnt turn off, but after like 10 seconds it turns off by...


The lens is bad, needs to be replaced. Maybe purchase camera on ebay with broken LCD but good lens. Replacement can be time extensive. Will need #00 or #000 phillips screwdriver and solder iron. Remove 6 exterior screws+2 inside battery door. Take off front panel, remove top screw holding back panel; remove back panel. Remove 2 screws(left side top & bottom)from LCD, unplug LCD by flipping hinge up on plastic connector, pull ribbon. Remove 6 screws along outer edge of electronic board + 2 screws behind lens. Unsolder 2 battery connectors near top right side(do not melt or burn ribbon in between them). Disconnect ribbons at top right and on left edge of board. Flip board over to the left side carefully as it's still connected by 4 thin wires. Remove 3 outer screws holding lens, remove lens. Replace with good lens. Assemble camera in reverse order.
Good luck and be CAREFUL!

Loren

Jun 15, 2008 | Olympus FE-170 Digital Camera

1 Answer

Lens does not extend


If you drop one of the Coolpix cameras, the case can get jammed up against the lens. The lens may not extend at all, and you are probably getting SYSTEM ERROR messages. The motor that extends the lens isn't powerful. By loosening the screws that hold the case together, you may be able to move the case slightly and get everything back into alignment. This task is for the mechanically inclined and who can be gentle and patient. Brute strength is NOT called for here. Also, if your camera is under warranty, do not do this!

Removing the case screws will require a jewelers phillips head screwdriver and a well-lit workspace that will prevent losing the screws (they are tiny). Not all the screws are exactly the same. You have to keep track of where they came from so that they go back into the same hole. Get a clean sheet of paper and draw a map of the camera body showing where the screws go. There are 11 screws all together two of which are under the battery cover.

Shut off the camera and remove the battery. As you remove the screws, place them on the corresponding spot on the map. When all the screws are removed, the case may not want to come apart. GENTLY move the two halves of the case apart at the bottom of the camera (For some reason, the camera wants to come apart at the base before the top). It probably isn't necessary to take the body apart. If the body does come apart, note that the OFF/ON dial is connected to the circuit board by a thin ribbon cable, so the halves cannot be separated completely in any case. DO not pull on this cable.

What you are trying to do is loosen the two halves of the case and give them a chance to get back into the original position. Note that the tripod mount is a separate piece and will shift slightly if you separate the case halves at the bottom.

If the case halves are loose and they have moved, you've may have fixed the problem. Replace the screws. You may need a pair of needle nosed pliers to get the screws back into the holes. Put the battery in and turn on the camera. If you moved the body correctly, then the lens should pop out. Don't be afraid to try a couple of times.

I may have been lucky in that this worked for me, but if your camera isn't working at all (mine wasn't), this may be worth a try. Just be extremely careful of those screws.

Mar 29, 2008 | Nikon Coolpix 4300 Digital Camera

3 Answers

Blurry display after dropping


I did the same thing to my Photosmart E327 and upon inspection, I found that the len had fallen out. I could not find it so I am trying to find how to get it replaced. The blurry picture began for me after the drop. Suggest that you check to see if your len has become dislodged, or fallen out as mine did.

Dec 03, 2007 | HP Photosmart E327 Digital Camera

6 Answers

Dropped the camera, shutter won't closed, focus keep moving in and out, message "please turn off camera and turn on again"


This recently happened to me and I too got a hefty quote from the company since mine was no longer under warranty. I figured since it was trash anyways, I might as well take it apart and see if I could figure out what was broken. After removing all of the screws and removing the top pin strip from the board (there is a piece of tape on it) and flipping the lens part away from the board, I was able to remove the small gear compartment on the side of the lens housing (held on by one small screw) and the 3 screws on the back of the lens and carefully flip out the digital camera part and push the lens back into it's original closed position. I then carefully reinserted the digital part back into the lens making sure everything was nice and flush and closed it back up. Works like new :D However, if you're nervous about digital machines, I wouldn't reccomend doing this. Luckily for me when my camera fell it simply knocked the digital lens out from the housing and it didn't pop back in right afterwards, causing the lens to not be able to turn completely like it should. If yours is damaged more than this, it may not be such an easy fix. And the camera is difficult to handle as it is connected by those pin strips everywhere. It made me nervous to handle it as I probably could have made it worse, but, I had nothing to lose. Hope this helps out the next person.

Jul 27, 2006 | Panasonic Lumix DMC-LZ2 Digital Camera

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