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The message machine needs to be set to answer 1 ring before the fax is set to answer. When the phone rings the fax starts listening even when the answer machine picks up. If the fax hears fax tones it will receive the fax and if no tones the answer machine will take a message.
Go to this link. In the search window in the center of the screen, type "drpd setup" and click on the Search button. Select the option "How do I set up DRPD". You should see step by step instructions to set it up.
I am having a similar problem. You do have to connect your phone to the jack in the machine in the "Phone" jack slot, as well as have another line out to the jack in the wall in the "L" slot. That is all I know. I am having problems with my voicemail. Either I can received voicemail, and no faxes, or faxes, and no voicemail (fax picks up at specified number of rings). It is EXTREMELY frustrating. The machine is *supposed* to be able to discern between phone calls and faxes..and that is not happening.
MY BROTHER HAS A CANNON MP530 AND ALL OF A SUDDEN HE CAN'T SEND OR RECEIVE FAXES. I HAVE BEEN TRYING EVERYTHING THAT I KNOW TO DO AND CAN'T SOLVE THIS PROBLEM AND I USUALLY CAN. IF ANYONE CAN HELP ME HERE I WOULD TRUELY APPRECIATE IT. HE HAS MY ALL IN ON AND I AM TRYING TO GET HIS UP AND RUNNING AGAIN