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How do I get my rebate form for a Mouse that I just purchased?

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Follow the steps given on the rebate forms. Sometimes stores will have a place where they keep rebates or they may be at the register, just ask. Make copies of everything in case you have to follow-up with the company. If you download a rebate form, be sure to keep a copy on the computer. I make it a habit of scanning my rebate forms, upc, and sales receipts in case I have to email them.

Personally, I have probably used at least 50 rebates. I have had about 5 denied, and about 8 where I had to follow up. As a suggestion, before you purchase something on a rebate, either make sure they are a legit, name brand company (you can get better resolution on any issues) and/or research on the net to make sure that other folks aren't having rebate issues. You definitely take a risk when making purchases on a rebate.

Posted on Sep 29, 2008

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How do I get what I want from customer service?


We all enjoy services like internet, cell, cable, satellite- however we hate dealing with tech support and customer service. <br /> Why? <br /> Multiple factors include the wait time, foreign call centers, perception of inexperience- and rude agents. <br /> How do I get what I want? <br /> For one thing: Be Polite. Yelling at the agent only makes the agent try and find ways to make your life even more miserable- Think how you would respond to someone screaming at you over something you have next to zero control over- it isn't pleasant! <br /> If you are clear with what you want, be it resolution of a billing issue, service went down, or a complaint through service- it tends to smooth the way if you are calm and rational. <br /> Have your documentation/ device that is failing near you <br /> This is often overlooked- however, especially in issues where it's a billing error, having the documentation is essential. <br /> Let's contrast two scenarios: Customer A has been getting overcharged for a cellphone. He has gotten the original contract with the stated monthly price, and has multiple bills showing the correct amount. He contacts customer services and advises of the issue. On the phone, he is polite to the agent, and states clearly that on X month he was overcharged Y amount of dollars. The agent then goes ahead and processes the credit, which then generates the reference number, and the agent advises of the time frame. Customer A documents the reference number- and in the time-frame provided by the agent receives the credit. <br /> Customer B also got overcharged- however did not have the documentation handy when he placed the call- He then promptly swore at the agent stating that the agent was incompetent for not having his records handy. The agent advised Customer B to stop using harassing language- Customer does not think this is a warning, and continues. The agent then disconnects the call, and Customer B is now flagged as an abusive customer. <br /> This is simplified- however similar scenarios have happened daily. <br /> In my personal life, I had purchased a system that had about $250 in rebates. Now, the moment I got the system, I made 2 copies of the invoice, printed the rebate form and sent out the rebate with a copy of the invoice via certified signature required mail. I retained my invoice, which showed the rebate amount. I had the rebate form copy. I also had the signature receipt showing that I sent the letter, and that the letter was signed for at the rebate processing company. I checked the status, and when I noticed that it said it had not received my rebate (I had the signature receipt in hand!) I contacted customer service for that company. When they stated that it could be in processing and to check the status on the website, I politely stated "I have the signature receipt where someone signed for the letter, however the system does not show my rebate was ever received. If you wish, I would be happy to fax that to you right now" The agent then promptly credited the purchasing credit card for the full amount of the rebate- and provided a reference number. I documented this, and true enough, the next statement showed the credit on the credit card's statement. <br /> How I achieved this is through 3 things: I was polite, I had my documentation, and I had already done the research. <br /> The saying is an ounce of prevention is worth a pound of cure- an ounce of politeness with an ounce of preparation and research meant I had the credit in the full amount of the rebate in 2 weeks versus fighting w/ the PC company and the rebate company for months. <br /> The same goes for hardware- if you've had an intermittent issue, it makes troubleshooting easier if instead of "it drops" you have "it drops mostly when it rains. I powercycle and it comes back on for about 2 minutes, then drops again" <br /> So, to summarize: <br /> If you have to call customer service, call when you have time to work with the agent. Be Polite! Have your documentation of the problem at hand (billing statements, service contracts, log of what issues you have, whatever) Be clear cut in what you want- the clearer the communication, the easier it is to get what you want out of the call Document Document Document! Oh, in case you forgot- DOCUMENT! <br /> By doing these things- you will not only have a less stressful call- you will have a more productive call. (and you won't have to call back!)

on Jun 08, 2011 | PC Desktops

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4 Computer Money-saving Tips


Here are four tips that’ll save you money when buying your next computer.

Tip #1 -- Rebates: A rebate is not always a bargain. Computers with rebates are often close to being discontinued. You may pick up a good deal or purchase technology that's about to become yesterday’s news. What's more, stores will often package computers with a bunch of free items to make it look like you're getting more value. Chances are the extras are either poor quality or items you're unlikely to use. Also, they’re counting on you to not redeem your rebate, a very common occurrence.

Tip #2 -- Extended Service Warrantees: Buyer Beware! They're a gamble, but not always a bad idea. If you're purchasing a laptop and you plan to travel a lot, an extended warranty that covers replacement of the monitor/display can be a good gamble. Replacing a display can cost $400-$600, making the warranty worthwhile. On the other hand, if you plan on buying the warranty for routine maintenance; save your money. Oftentimes it can take weeks for the store to send your PC out for service. Also, remember the store where you purchased your computer does not always do warranty work during the first year, instead you may have to ship it directly to the manufacturer. In general, extended warranties cover electronics [things you can't see]. They don't usually cover physical damage. Most extended warranties have large gray areas, leaving the warranty provider a lot of room to reject claims.

Tip #3 -- Monitors: Don’t throw away your monitor if it's still working properly. Instead, keep it and save a chunk of money by just replacing your old CPU [computer tower]. Monitors last much longer than CPUs and the technology is usually compatible between your old monitor and the new CPU. However, if you’re dissatisfied, then monitors, keyboards and mouses are the three tools to spend extra money on, since you use them every day!

Tip #4 -- Networking: How are you connecting to the Internet? If you're using a high speed Internet connection, such as cable broadband or DSL, you'll want to make sure you have a network card built into your system. If you have a wireless network at home or at the office, save money and installation time by buying the wireless card built right into the computer.

on Jan 02, 2010 | PC Desktops

1 Answer

My box was destroyed and dont know how to do rebate


Go to the manufactures web site and see if you can get the form there or go back to the place that you bought the unit and see what threy have to say. Most times you don't need the box, just the bill of sale to get the rebate.

Mar 12, 2010 | PC Desktops

1 Answer

Didnt give back rebate


This is not a technical problem, Anyways you have to follow the steps of manufacturer and store to get the rebate (also be sure, rebate not has been expired)

Oct 06, 2008 | HP PC Desktops

1 Answer

In Nov 2007 I purchased a computer (HP-a6200n-Serial No.:CNX74301SY) from Circuit City. This computer was equipped with a Lexmark 2500 Series printer. I received an adequate amount of documentation with...


Hopefully you kept copies of the rebate and receipt in case you have to prove it. I would contact the folks where I sent the rebate to. If you get no resolution this way, see if Circuit City would take care of you. I had this happen with a store online, and they gave me part of my rebate back and store credit and it wasn't even their screw up, and this was a year later. I would also Google and see if anyone else has had this issue on this deal.

Sep 28, 2008 | PC Desktops

1 Answer

I don't know how to get my $50 cash back on my new HP photo smart c5200 printer


Your best bet would be to visit the store you purchased from and obtain the forms neccesary to claim your rebate. The person who sold you the camera should have provided you with these forms and information at the time of the sale.

Aug 25, 2008 | HP PC Desktops

1 Answer

Cut off date for rebate on a6500fhp computer


Rebates are handled by the agent you purchased from and the manufacturer website. If you believe you have a rebate coming, then it would behoove you to contact the agent you purchased from and or the company website that would have been printed on the box in which your merchandise was packaged.

Aug 09, 2008 | HP PC Desktops

1 Answer

Trying to get rebate for Greeting Card Factory.


You will have to inquire with the manufacturer (Nova Development)

To claim a rebate:
http://www.novadevelopment.com/Rebate/registration.aspx

To check the status on a rebate request:
http://www.novadevelopment.com/Rebate/check_status.aspx

To check for questions regarding rebates:
http://www.novadevelopment.com/Support/cust_svc/rebate_stat.aspx

Apr 22, 2008 | PC Desktops

1 Answer

I'm trying to get a Rebate status Item hp pavilion notebook Ser# CNF8040KGB UPC# 8 83585 71565 7 Roger Johnson 1905 Burroughs St. San Diego Ca. 92111 (858)874-3541 Purchaced 2/16/08 Frys...


Rebates are given by either the manufacturer or the retailer. You must contact either of them, depending on from whom the rebate is coming, to see the status of your rebate.

Mar 12, 2008 | PC Desktops

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