Question about Brother IntelliFAX 2800 Laser Fax

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Brother Intellifax 2800 Paper Jam Issues

Just picked this up, and plugged it in to try it. Tried to make a copy to test it and the paper feeds crooked and jams the machine setting a paper jam message. Although it is a bit humid today (I've read that these machines are a bit tempermental with paper jams in the humid weather), I tried fresh, crisp paper and it still jams.

Is there a good visual picture of the insides of the machines where one can check for issues and see where to inspect the parts/clean up what's inside? I doubt this machine has ever seen much in the way of maintenance, it was made in 2003 according to the back label on it.

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  • bigjfig Sep 28, 2008

    Hi, thanks for the reply. I tried cleaning it and looking for anything obvious, nothing seems amiss. Everything seems to be in order.



    Is there a good diagram of the insides and where to clean/what to look for?

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2 Answers

Thanks for the reply. I will probably recycle the unit, it seems to be bottom barrel quality and not worth any effort.

Posted on Sep 30, 2008

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Pull open the doc feeder and look for an obstruction. A wayward staple, paper clip, push-pin, post-it note?

Posted on Sep 28, 2008

  • Leroy Elliott
    Leroy Elliott Sep 28, 2008

    I buy all of my manuals from eBay. Fixya won't allow me to send the pdf for this model. Sorry.

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2 Answers

I had a paper jam. I removed the paper jam already but computer says it still there. How do I reset it?


It's possible there's still a small piece of paper or dust stuck in the paper feed. Try blowing the area out with compressed air.

Aug 31, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

After paper jam, prints total smudge on Intellifax 2800...please


This is the test to determine toner/drum or fuser issue.
Print a test page
When you hear the paper feed into the machine open the top to stop the machine
Remove the toner/drum cart.
You should be able to see the page with printing on it. (This is before the page hits the fuser)
If you can see the smudge or marks on the page the problem is most likely the cartridge but NOT the fuser.
If the page is clean the problem is most likely the fuser.

Mar 13, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Paper is not "picked up" to print.


TRY CLEANING THE PAPER ROLLER WITH DENATUYRED ALCAHOL OR MAY BE THERE IS SOME THING STUCK IN THE MACHINE GO AHEAD AND LOOK GOOD LUCK BROTHER TECH

Jan 28, 2009 | Brother IntelliFAX 2800 Laser Fax

2 Answers

Check Paper


Check paper can also sometimes mean a jam. Remove the drum unit from the machine and check for a piece of paper inside the machine.

Also with this machines feed path it can mean that a foreign object can fall down the back and obstruct the paper.

Feb 12, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

NOISE OR PAPER GETTING STUCK IN FAX MACHINE WHILE SENDING FAX


look in or around scanner area to see if there is any foriegn material trapped in paper handling area.

This is area where the original document feeds through

Jan 22, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Brother Intellifax 2800


uplug from the wall and replug to remedy this problem

Dec 31, 2007 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Brother IntelliFAX 2800 - Paper Jam


It could be one of two things. First and most common is one of the sensors is dirty/stuck and a quick round of compressed air will usually take care of it. This is especially common if you have been running 3 hole punched paper as the loose punches tend to cover sensors. Recycled paper also tends to leave some dusty residue and that will, in time, obscure the sensors, along with a dusty environment or if the machine is on the floor. Another possibility is one of the physical sensors got knocked off course a bit. This could be caused by pulling out jammed paper too roughly or running lots of heavy paper through the unit. I would do a visual inspection for any bent or crooked parts.

Aug 29, 2007 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Brother Intellifax 2800 Plain Paper "NO DOCUMENT"


no document mean that there is not paper in the paper feeding

Aug 29, 2007 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Auto feeds crooked


Are we talking about a paper feed problem from the paper cassette tray or the Auto Document feeder on the top. Either way, check the the paper width guides, or if it is the paper cassette tray, remove it and check the paper pick up roller locking clips.

Jun 08, 2007 | Brother IntelliFax-2820 Laser Fax

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